Family Safety no longer works on Win8

12. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I have given my children's accounts a 24x7 curfew with no time allowance set. Family Safety should block each of their logins and require a parent to approve the login however it does not, they are allowed in. This happens on our the Win8 tablet and computer and the Win8.1 Preview tablet.

I see this type of question is asked a lot in the forums, here are the answers to the questions normally asked when someone asks this same question:

 

- The computers were not upgraded from Win7, it was a fresh install of Win8 and Win8.1 preview.
- Me and my wife have admin accounts, the kids have standard accounts.
- We are using a custom domain for our Microsoft acccounts (e.g. it isn't hotmail.com or live.com or other domain).
- FS in Control Panel indicates it is being managed on the web site and NOT the local computer.
- I have downloaded the FSQuickTrace tool located at: https://skydrive.live.com/?cid=5c653b944e4ba0ee&id=5C653B944E4BA0EE%213520.
- When I log into my account and choose Account Settings - Permissions - Kids' accounts, I see that only my son's account is associated with mine as a child's account.
- When I log into the Family Safety site at https://familysafety.microsoft.com/, it shows that both my son's and my daughter's accounts are kids accounts and shows me and my wife as parents.

 

I can run the FSQuickTrace to collect logs but would like to know how to do so with this particular problem. Since this problem occurrs during my kids' login, should I do the steps below to collect the logs?

 

1 - Log in as one of my children.
2 - Start FSQuickTrace.
3 - Lock the computer.
4 - Log back into the child's account.
5 - Send the .cab log file.

 

 

 

Family Safety no longer works on Win8

12. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I have given my children's accounts a 24x7 curfew with no time allowance set. Family Safety should block each of their logins and require a parent to approve the login however it does not, they are allowed in. This happens on our the Win8 tablet and computer and the Win8.1 Preview tablet.

I see this type of question is asked a lot in the forums, here are the answers to the questions normally asked when someone asks this same question:

 

- The computers were not upgraded from Win7, it was a fresh install of Win8 and Win8.1 preview.
- Me and my wife have admin accounts, the kids have standard accounts.
- We are using a custom domain for our Microsoft acccounts (e.g. it isn't hotmail.com or live.com or other domain).
- FS in Control Panel indicates it is being managed on the web site and NOT the local computer.
- I have downloaded the FSQuickTrace tool located at: https://skydrive.live.com/?cid=5c653b944e4ba0ee&id=5C653B944E4BA0EE%213520.
- When I log into my account and choose Account Settings - Permissions - Kids' accounts, I see that only my son's account is associated with mine as a child's account.
- When I log into the Family Safety site at https://familysafety.microsoft.com/, it shows that both my son's and my daughter's accounts are kids accounts and shows me and my wife as parents.

 

I can run the FSQuickTrace to collect logs but would like to know how to do so with this particular problem. Since this problem occurrs during my kids' login, should I do the steps below to collect the logs?

 

1 - Log in as one of my children.
2 - Start FSQuickTrace.
3 - Lock the computer.
4 - Log back into the child's account.
5 - Send the .cab log file.

 

 

 

Outlook for Mac Hangs on Email Upload to Deleted Box on Exchange Server

06. November 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , ,
I have Outlook 2011 for Mac, version 14.2.3.  My problem seems to have been created by myself. Plus, there are no answer out there specific to my problem.  I accidentally tried to send a 124mb attachement.  Well it never made it out of my outbox. It was turned into to a draft email and resided in my local computer in the Drafts mailbox.  Seeing in my Drafts Box I deleted the email.  Well, now my email is trying to push it to my Deleted Box on Exchange server. It fails of course.  And my email tries to send it about every minute or so. No as that service kicks in my email hangs or gets stuck.  I notice this in the progress window.  That deleted email is no where to found.  

How do I get rid of that email?