Lync for Mac Presence doesn’t update properly

06. June 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,

Hello all,

I work in a Enterprise environment, we run Active Directory and bind our Macs to the domain. We use Lync for Mac, and I've noticed that on the Mac clients, the user status does not update accordingly. When my users are in a conference call, it shows available, etc. It works fine on a Windows machine with that same user.

If the event is on the Outlook calendar, sometimes it will show them as away during that time period, but it does not seem to update when on the phone/in a meeting, etc.

Any advice would be appreciated, my user is on Mac OSX 10.9.3 and Lync 14.0.8.

Thank you,

Michael

Gal is not updated on outlook 2011

11. February 2014 · Write a comment · Categories: Outlook for Mac · Tags: , ,
Hello,

We are testing exchange 2013 with outlook 2011 for mac and outlook 2010 for windows. We have 700 mac users.
I create a new account, give it a mailbox and lync enabled. On the windows test machines there is no problem for lync or outlook. All the users are added after a while.
For mac, the users are visible in lync after a while but for outlook 2011 this is not the case.
When i force a full OAB download like told in "http://blogs.technet.com/b/neiljohn/archive/2012/03/23/forcing-a-full-oab-download-in-outlook-2011.aspx" this is working. The users get a new "updated" file.
Naturally this is not a solution for 700 users.

I think the config of my exchange 2013 environment is ok because on windows i have no problem. Are there people who have found a solution for this ?
I searched the net, found a lot of people facing the same problem but no solution discovered yet.

Regards

.wmv file plays everywhere but Movie Maker, what could be wrong?

20. November 2013 · Write a comment · Categories: Uncategorized · Tags: ,

I created a 25 MB recording using Lync and the resulting file plays properly within Lync Recordig Manager and Windows Media Center. I can even open it with Explorer.

 

But as soon as I try to open it with Movie Maker, I get an error saying that the Move Maker Transcoder has stopped working.   Digging further results in this error code being displayed:  OxC946002C.

 

Other files I've created before and after this particular one open properly in MovieMaker. Any ideas on what could be causing the problem? I need to turn this file into an MP4 for a presentation for my bosses, so I am starting to panic.

 

Thanks in advance for your help.

Searching contacts in Lync

14. November 2013 · Write a comment · Categories: Outlook for Mac · Tags: , ,
Hi,

I have Office 365 Home Edition, when i downloaded the latest edition of lync i started facing a problem of not being able to search the Global Outlook Directory.
This was working normally on my Windows machine. To add people i have to login to lync on my windows machine search for the new contacts in order to see them on Lync Mac.
Note that am using a temp license until i get the purchased license.

Thanks,
I. 

Outlook for Mac 2011 Create Online Meeting Failes

28. October 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
I want to use the Outlook Online Meeting feature.  My system has the per-requisits to make this happen.

Outlook for Mac version 14.4.8 (130913)
Lync for Mac version 14.0.6 (140930)


When I try to create the meeting I get the following error message.

Online Meeting

To create the online meeting, sign in to Lync and try again.


The thing is, I am signed into Lync at the time.

I turned on logging in Outlook but no error is report other than the dialog message.

Looking into Lync logs I find the following message, which looks interesting.

2013/10/28 07:42:21.283 OCOM - ScheduleConference: failed to schedule a conference before callback, hr = 0x80ee0082

Has anyone seen this before or knows a solution to make Online Meeting work?

Unable to create Lync online meeting in Outlook for Mac 2011

01. October 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,

I have Lync and Outlook installed on my Mac and I am unable to use the Create online meeting function - all I get is a grey box saying 'please wait'. The only way to get rid of this is to Force Quit Outlook.

The Schedule a Lync Meeting function works perfectly on my Windows machine using the same Exchange and Lync accounts.

 

This issue has been raised before http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/cannot-schedule-online-meetings-wfrom-outlook-for/1a428461-96fb-4d76-8b5f-16e22e5b0f26

 

Does anyone have an answer?

Cannot sign in to Lync20113

24. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hi. 
Am having problem to sign in with Lync2013.
The message box is " Lync couldn't  find a Lync server for outlook.com.
There might be an issue with the Domain Name Server (DNS) configuration for your domain.
Please contact your support team."
 
Thanks for the advance
 

Help me to set up Lync in my Nokia 603 handset.

23. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

How can I set up Lync in my Nokia 603 handset.
I use *** Email address is removed for privacy *** to sign in to microsoft.

Cannot schedule online meetings wfrom Outlook for Mac 2011 ??

26. June 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
I have Office for mac 2011 and Lync for mac 2011 installed to my new mac air book. How to set the lync credential in outlook pls. I am not able to schedule online meeting from outlook at the moment. 

I can shedule instant meet now meetings from Lync though and the lync seems to be working as in my PC otherwise. Also I can not access the settings from the online meeting menu. My Lync is 14.0.5.
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