Hi - I am using Microsoft Outlook for Mac Apple; I shut down my Mac because of a frozen programme and when I re-opened all my emails accounts, emails and contacts had vanished. They seem however to be somewhere as they appear in 'my all files'. When clicking on a email file there I get the message: 'outlook cannot open the file because it is not associated with the default identity'. 

I have seen the below tips on the net to resolve this problem but don't know which 'option' key I am suppose to use in point 2.
  1. Close Outlook.
  2. Press Option and click Outlook in the Dock - this will open a Microsoft Database Utility window.
  3. If you have more than one identity in the list, choose one that isn't bolded.
  4. Click 
    , and choose Set as Default.
  5. Close the window, and start Outlook.
 Thanks,

Caroline


Windows 7 Hotmail was s Apple I-pad and scrap Windows 8.o user friendly that anybody could  use it's features with no problems or trouble. Different  the ma-mail contact groups were so easy to create any group of contact names the user wanted, easy to navigate, to create or to add or delete names. Please, please, go back to the Windows 7 Hotmail Format for Windows 8! I have received 3 different difficult, with many steps on how to do this in Windows 8.I t only takes maybe two easy steps with Windows 7 Hotmail and you are done, We may all go to G-mail or the easy to use Mac Apple I-Pad that has no need for Windows 8.

Microsoft is in danger of LOSING a large number of their customers including me. My wife has M mac and it is fast, easy, simple and no problems navigating E-mail.