Items deleted in Mac Mail do not Delete on outlook.com – HELP

17. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hello, 

If I delete a message on any of my IMAP connected devices (Mac Mail, iPhone) it will automatically delete on all of my other IMAP devices, but not on outlook.com It appears as though it does not sync deleted messages properly. 

For example, if I get a new email and I delete it on my macbook air, it will delete on my iPhone and iMac, but it will still be on outlook.com in the inbox. 

HOWEVER IT GETS EVEN MORE ODD: 

When I delete something from one of my IMAP connected devices, it will put a copy of the message in the trash, but it still keeps a copy in the inbox, and even deleting it from trash on my imap devices only deletes the copy in the deleted folder online.

This is driving me insane, I just switched from Gmail and this should not be happening. 

So to recap:

I receive a message, read and delete it on my iPhone. The message will automatically remove itself from my MacBook and iMac via IMAP syncing. On outlook.com, the message still shows up, one copy in my inbox, and one copy in the deleted folder.

Please help!!

Mac Mail outlook.com No Mail Inbox

12. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
Hi,

I am trying to use my @outlook.com e-mail account with Mac OS X Mail application, but I have a problem.

I cannot get any e-mail to my INBOX. Can you please help me to solve this problem with below given information.

- My settings are correct I have checked it from microsoft.com here (this page is in Turkish and using outlook.com in Turkish, but I think it will not cause a problem. Setting is setting)

- I can confirm my settings are correct because when I run native Connection Doctor within Mac Mail it also says that there is no problem with connection for both SMTP and IMAP servers. Here is ss


 

- There is no problem with a Gmail account in all aspects.
- I can get other folders and their e-mails such as; Sent, special folders, alias e-mail folders etc.
- I can get my INBOX e-mail to my iPhone with iOS Mail App (iOS 7.0).

My system information:
*Mac OS X Version 10.8.5
*Mac Mail Version 6.6 (1510)

outlook.com IMAP inbox folder not syncing on mac mail

08. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I've followed the instructions on this post How to set up Mac Mail to sync your Outlook.com account carefully to set up to access my outlook.com emails via mac mail. I've set up two accounts: *** Email address is removed for privacy *** and *** Email address is removed for privacy ***. 
For my live.com account, the mail box syncs seamlessly and it is working 100% fine and I am getting new emails as they come in. 
For my hotmail.com account, all the folders have synced except my inbox. Only 3 emails in my inbox have synced (the 3 latest emails on the day I set up the account to sync via imap on my mac mail). The rest of the inbox has not synced and neither am I getting any new emails. It has been more than a week and I am getting new emails in the folders, but not the inbox. 

Please don't delay by asking for a snapshot of the account settings as it is obviously correct as (1) I've used the same setting for both accounts and the other account works perfectly, and (2) the other folders have synced and this is only affecting my inbox. 

This seems to be a common error being faced by a lot of users judging by the various postings on this forum and other places online. 
Have you guys found a resolution? 

I cannot send e-mail through smtp-mail.outlook.com

07. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Hi there,


I have an Outlook.com account which I've tried to use Thunderbird, Outlook 2011 and Mac Mail to send e-mails. I use IMAP configuration to receive all e-mails and folders fine. However I could not send a single e-mail through any of this e-mail clients (through the webmail I can send e-mails normally).


I've been using the Microsoft official guidance in order to setup STMP account (smtp-mail.outlook.com, port 587, TLS connection, password and etc) but every time I receive a message which says "the SMTP server connection time out".


Important to say that I can receive and send e-mails through Gmail account settings on any of those e-mails clients but Outlook is still not sending. 



Anyone could help me please?



Thanks.


Diogo

Imap outlook.com on mac mail wont sync

05. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Hi 
I have a hotmail account that now is on outlook.com and im using the imap settings in the mac mail to access it.

The problem is that it cannot complete a sync. (All the email to be synced locally)

At some point you get the impression that the sync is done (after many hours ) but if you view an email in some folder ... The syncing start working again.

Mac Mail IMAP Inbox Issue

01. October 2013 · Write a comment · Categories: livemail · Tags: , ,

To Whom it may concern,

 

I am trying to successfully connect my Mac Mail (MacOSX10.8.5) to Outlook.com's IMAP server.  I get folders successfully downloaded including Ads, Deleted, Junk and Sent, but never my Inbox.  The server settings are correct (that's why I can get those folders), but it seems that my Inbox may be too big to connect to?  

 

I've researched various threads (below) without luck.

http://answers.microsoft.com/en-us/windowslive/forum/mail-email/mac-mail-via-imap-no-messages-from-inbox/2da6c9f9-7bb4-445b-b49e-beaf10ba52d6

http://answers.microsoft.com/en-us/windowslive/forum/mail-sync/mac-mail-problems-syncing-inbox-with-imap-hotmail/fd9ce586-75b4-4a12-977c-b52019fba4e9

 

Can you assist?  

 

Connection Doctor shows a successful connection, but the Activity Window consistently gets stuck "Fetching new mail" at the Opening mailbox... message.

 

Thanks in advance for your help.

Mac Mail IMAP Inbox Issue

01. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

To Whom it may concern,

 

I am trying to successfully connect my Mac Mail (MacOSX10.8.5) to Outlook.com's IMAP server.  I get folders successfully downloaded including Ads, Deleted, Junk and Sent, but never my Inbox.  The server settings are correct (that's why I can get those folders), but it seems that my Inbox may be too big to connect to?  

 

I've researched various threads (below) without luck.

http://answers.microsoft.com/en-us/windowslive/forum/mail-email/mac-mail-via-imap-no-messages-from-inbox/2da6c9f9-7bb4-445b-b49e-beaf10ba52d6

http://answers.microsoft.com/en-us/windowslive/forum/mail-sync/mac-mail-problems-syncing-inbox-with-imap-hotmail/fd9ce586-75b4-4a12-977c-b52019fba4e9

 

Can you assist?  

 

Connection Doctor shows a successful connection, but the Activity Window consistently gets stuck "Fetching new mail" at the Opening mailbox... message.

 

Thanks in advance for your help.

Mac Mail – Problems Sync’ing Inbox with IMAP Hotmail

24. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
I'm having a problem in syncing my hotmail e-mails through IMAP on Mail for mac.

I've followed the steps in How to set up Mac Mail to sync your Outlook.com account to set up my mail in Mail for mac and it seemed to work. The initial sync worked fine, but then after I tried to copy/paste a load of my old POP3 mail from the same hotmail account into the IMAP mailbox, I have started to get issues where Mac Mail never finishes sync'ing. I now have had no new email land in my inbox for 5 days !   :-( 

All the folders under the inbox and all the other mail items such as sent, drafts, junk etc are synchronising but none of the new e-mails in the inbox are showing up.

Can someone please guide me as to what this issue could be and how to fix it ?   I keep occasionally getting the "error 9" messages that other people have received, but mainly I just see the 'activity monitor' sat there saying "Synchronizing with server" for hours on end and then it appears to stop. 

The inbox currently has around 3.5k mails inside, but I have approx 7k I still need to *copy* into this mailbox from my old POP3 mailbox archive.

I have tried shutting down mail and deleting the .OfflineCache folder as per certain blog posts, but to no avail. I have also tried to offline/online the account as well as "enable/disable" the account from inside Mac Mail preferences.


Mac OS X v10.8.5
Mac Mail v6.6

Any help is very much appreciated.

IMAP on Mac mail

23. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hello, 

Since outlook now support IMAP protocol, I set up my hotmail account on Mac mail with IMAP using guidelines given by microsoft on these pages
http://answers.microsoft.com/en-us/windowslive/forum/mail-email/how-to-set-up-mac-mail-to-sync-your-outlookcom/afdfe981-20c7-4d4a-b6b1-9329b27f018a
and
http://windows.microsoft.com/en-us/windows/outlook/send-receive-from-app

After a long time (12 hours or so) and some help on my part (refreshing, asking for sync every half hour etc.) all my folders are loaded and mails downloaded.

However now that all is downloaded, the sync is very very slow (sometimes after an hour of "loading", the syncing is not done) and sometimes it throw this error :
"Unable to open "hotmail"
The connexion to the server "imap-mail.outlook.com" on port 993 has expired"

Is that something that is currently being resolved (as stated in some of the other topics) or is there another problem on my part

Thanks in advance for your help,

M.

PS : my hotmail inbox has got something like 10000 messages in different folders


I am having trouble with setting up the iMap folders for outlook.com on Mac Mail for best use. Any good suggestions

20. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
First, thank you Microsoft for a great outlook.com and now with iMap which is great. I like using Mac Mail and I have my emails sending and receiving correctly. But I am having problems with the folders. 

problem 1:
If I "save my sent items" on the server, I get duplicate sent items since I believe the SMTP server saves its own copy and then iMap from the client Mac Mail saves its own. If I disable "save sent items on the server", I now will have 2 folders in the client. One that is really what is sent and one that is synced with the server. FInally, I set it to "Not Save" and do a clean-up every 24 hours on the local sent items.

Problem 2:
If I delete an item from the inbox and move it to the trash, it only deletes it from the inbox when I actually remove it form trash or when I exit Mail but I like to keep mail running in the background. Sometimes I access the mailbox from the web at work where iMap is blocked. From my iPhone through EAS and at home through Mac Mail. So direct delete from inbox is great. I currently have it set to clean up my trash every 24 hours to help with synchronization. 

Enclosed is my setting. 
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