Question about Outlook Express

I use synch services in Outlook 2011 Mac to 'synch' contacts between Mac Address Book and then my iPhone and iPad.

Today, using iTunes I synched my iphone with Address book as I do every couple of weeks to synch changes that I may have made, since Outlook Mac won't synch with iPad / iPhone and the cloud.

However, the changes that were updated in my address book from my iPhone DID NOT update to Outlook as they always had.

I looked under tools/synch services and I see that although the pull down menu is there, there are no options to select anything.

I did have an 'identity' issue a few weeks ago and while readying the forum I think that may be the problem.

I moved all the old identities to another folder and out of the 'microsoft user data' folder hoping that would do it, but it didn't.

I read also to delete some files from my user/preference/com.microsoft.....plist but I could not find them.

Does anyone have any ideas how to get Outlook to start synching again?

Thank you,

JWB