I just installed Microsoft Office: Mac2011 on my new MacBook Air. 

When I try to set up an email account in outlook, instructions say, from Tools menu, click Accounts... Problem is that on my Tools menu, I don't see "Accounts" as an option at all.

Is there an alternative way to proceed and set up my email account on outlook?

I have a Macbook Air and need to move my saved attachments to the new machine from my old Macbook. Can I just copy the contents of the Saved Attachments folder over to the new machine?

Also, before you answer that, you should know that I started using the new Outlook 2011 instance and received several emails before I noticed the rest of the old attachments weren't on the new mac. How can I integrate these Saved Attachment folders. I am running Mavericks 10.9.3.

Thanks!


Hello - I have been using Outlook for MAC 2011 on my MacBook Air (OSX 10.9.3).

Suddenly today it started crashing the minute I log-in to the application.  Here is the detail of the info I received from the error report:



Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-06-03 00:23:42 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.4.1.140326
Crashed Module Name: CarbonCore
Crashed Module Version: 1077.17
Crashed Module Offset: 0x00069514
Blame Module Name: mbukernel
Blame Module Version: 14.4.1.140326
Blame Module Offset: 0x00008be7
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 12

Can you tell from the above what this might be related to, and tell me please how I can get past this?  At this point, everything in my Outlook is completely hidden from my sight (including all of my tasks) until I can get back in again.  It's pretty debilitating. :(


Thank you so much!

I have Office 365 Including Outlook.

I own the following hardware:

1. Sony laptop running Windows 7 Ultimate;

2. MacBook Air running latest version of OSX.

3. iPhone 4S running latest version of iOS.

Until a month ago I was syncing the Sony with the iPhone using iTunes, Microsoft Office Outlook 2013 and the Calendar and Contacts apps on the iPhone. I was able to transfer contacts and appointments back and forth with no issues. I then added a MacBook Air to my office.

The problem: Now that I have a MacBook Air, as an additional computer for use outside the office (not as a replacement), and am using Outlook for the Mac 2011 (the latest version), I cannot sync all three devices. I especially need to sync the Outlook for Mac Calendar with the other two calendars (i.e. Outlook for Windows and iPhone Calendar) along with the Outlook for Mac Contacts and the other two contacts ((i.e. Outlook for Windows and iPhone Contacts) .  (The Windows machine and the iPhone are still syncing fine but nothing is making its way to Outlook for the Mac.)

How can I do this?

Hello,

I backed up the Document folder on a Macbook Air because I want to restore the Outlook for Mac data on a new install of Maverick.  I have updated the Office for Mac 2011 on the new installation and its all up to date.  I then created a new profile to set up the Office for Mac and copy and paste the Office 2011 Identities folder.  Upon open the Office, I got a prompt to rebuild the database which I did and in the end the program open up.  I see all the end users' Local On My Computer folders.  She has hundreds of the local folders but NO EMAILs.  Basically the backup I made has 15 gig of data so I know the emails are there.  

I have also try to re-create a new profile, copies all the folders under Data Records, rebuild the database and none work.  I am getting stress out because she has over 15 gigs of emails and I know I have backed them up but they are not showing up.  All the folders/subfolders under My Computers are there.

Please help.

Thanks,

Helen

Hello, I cannot send or receive emails (exchange server) on my MacBook Air or my iMac since my password was changed a few days ago. Everything still works fine on my iphone and through webmail, so this seems to be some glitch through the actual Microsoft Outlook 2011 program. I have deleted keychain passwords, there are no special characters in the password, I've deleted and re-added the accounts with no success. Please help!

On my MacBook Air (2013: OS X V10.8.5, 8GB RAM, 1.7GHz), while in Outlook (Office 365 for Mac 2011), here's the scenario:  I'm looking at my email messages, and then click on the "Contacts" tab;  I get the "spinning wheel of death" for approximately 20 seconds before it will allow me to begin searching my contacts.  It's as if the program is having to index the database every single time it is accessed.  Is this common, or is there something I can/should do to make this stop from happening?  It clearly doesn't happen when using Outlook on a Windows PC.

Also, if I leave a contact window open, the fan will soon come on, and will power up to full speed.  When I close the contact window, the fan will go back to normal (which is basically off)

Hello,

I am running OSX 10.9.2 on my MacBook Air and am suddenly having trouble attaching files to my emails.  I've always hit the "paperclip" icon in an email that I am composing, it's pulled up a screen showing everything on my computer, I've selected the folder I wanted such as "Documents", double clicked the documents folder to have it open and show me what's in there, and then clicked the file I wanted.  Now I do that same process and it stops opening at the folder level and tries to attach the whole folder.  I know I can open finder separately and drag any file into the email but that is really a pain and I'm not sure what has changed.  Can anybody help me?  

Thank you!!!!

Good evening, 

I have a Macbook Air from 2011 and have moved from Outlook to Mail as I had to continue duplicating the mail identity and Outlook was not working properly. However my 'Message Sources' folder continues growing to a point that I hardly have 1 GB of space left. Would anybody be able to advise if I can delete the 'Message Sources' folder without affecting my emails (or Word, Excel or any Microsoft programme that I continue using) given that I will not be using Outlook any longer in this computer and I will be using Mail?


Many thanks

Ignacio