Is there any way to lower the spam blocking settings? I'd rather get a certain amount of spam than miss out on real emails...
Jeremy
Hi. We recently moved our hosting to Outlook.com, but discovered after a week that a significant (30+) number of genuine emails were getting automatically moved to the junk (spam) folder. We can only access the spam folder via the web client, as when
using a PC/Mac mail client (eg Outlook for Mac etc, - I am on Outlook for Mac 2011 14.3.7, but mail clients used vary) these emails don't get sent to our email clients (using POP) - which means that we have missed several important emails as we generally check
email via the Outlook for Mac etc, not the web client.
I upgraded my hotmail.com id to outlook.com and continued using the hotmail.com id under the outlook.com id. My hotmail.com id was added as a folder under the new id. Very neat. All mails addressed to the old id are stored under this folder and any outgoing replies from the old id are sent under the old id.
The issue is with accessing the mail from mail clients on my Mac. The clients are the Mail app on Mac (OSX Mountain Lion) & Outlook 2011.
Mail for Mac - The mail client recognised the outlook.com id and started syncing the mails, but refused to show any mails from the folder designated for my old hotmail id.
Outlook 2011 for Mac - Outlook refuses to recognise the new id. No amount of cajoling on my behalf - using automatic or manual settings, I was unable to make Outlook 2011 talk to outlook.com id.
Any suggestions? Yes, I have tried updating the software on my Mac. No progress.
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