Can someone pls assist
SMTP error from remote mail server after MAIL FROM:<EMAILADDRESS****> SIZE=4249:
host mx1.hotmail.com [65.55.37.72]: 550 SC-001 (COL0-MC1-F27) Unfortunately, messages from 110.92.120.237 weren't sent. Please contact your Internet service provider since part of their network is on our block list.
We are not receiving e.mail from our website contact form, however the following message is being recorded by switch media my hosting provider and also my other hosting providing namesco
Date: | Fri, 04 Oct 2013 09:09:34 +0100 |
From: | Mail Delivery System <*** Email address is removed for privacy ***> |
To: | *** Email address is removed for privacy *** |
Subject: | Mail delivery failed: returning message to sender |
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: *** Email address is removed for privacy *** SMTP error from remote mail server after end of data: host mx2.hotmail.com [65.55.92.152]: 550 5.7.0 (SNT0-MC2-F45) Message could not be delivered. Please ensure the message is RFC 5322 compliant. ------ This is a copy of the message, including all the headers. ------ Return-path: <*** Email address is removed for privacy ***> Received: from [89.207.169.40] (helo=iodine.cluster.switchmedia.co.uk) by potassium.cluster.switchmedia.co.uk with esmtp (Exim 4.72) (envelope-from <*** Email address is removed for privacy ***>) id 1VS0S1-0001fb-Kv for *** Email address is removed for privacy ***; Fri, 04 Oct 2013 09:09:33 +0100 Received: from sm11956 by iodine.cluster.switchmedia.co.uk with local (Exim 4.72) (envelope-from <*** Email address is removed for privacy ***>) id 1VS0S1-0005EI-Hb for *** Email address is removed for privacy ***; Fri, 04 Oct 2013 09:09:29 +0100 Date: Fri, 04 Oct 2013 09:09:29 +0100 Message-Id: <*** Email address is removed for privacy ***> To: *** Email address is removed for privacy *** Subject: Contact Form From: X-Spam-Score: 0.5 Message:: Full_Name: paul testing Telephone: 01634353326 Email: *** Email address is removed for privacy *** Message: testing testing again Submit: Submit |
One of my regular customers who has a hotmail.com email account did not receive their order confirmation email nor my confirmation emails from within the Actinic ecommerce windows client.
I then receive automated "Mail delivery failed" messages from hotmail.
I can reproduce the problem with my own hotmail account and also with a test site on the same host usingActinic's latest SellerDeck 2013 and PC client, so it is not the customers specific hotmail account causing the problem. I suspect something has changed at hotmail, maybe to do with the outlook/hotmail/live merger etc.
I can send the same message from the same SMTP server at my web host via webmail or a pop3 client to the same hotmail accounts with no problem. So its not a problem with IP blacklisting etc.
So it seem hotmail suddenly doesn't now like the way the Actinic site's scripts put the email message together.
None of my Actinic settings have changed and customers not on hotmail are fine.
The detailed rejection is:
Envelope-to: *** Email address is removed for privacy ***
Date: Wed, 11 Sep 2013 11:36:07 +0000
X-Failed-Recipients: *** Email address is removed for privacy ***
Auto-Submitted: auto-replied
From: Mail Delivery System <*** Email address is removed for privacy ***>
To: *** Email address is removed for privacy ***
Subject: Mail delivery failed: returning message to sender
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
*** Email address is removed for privacy ***
SMTP error from remote mail server after end of data:
host mx3.hotmail.com [65.54.188.126]: 550 5.7.0 (BAY0-MC4-F38) Message could not be delivered. Please ensure the message is RFC 5322 compliant.
------ This is a copy of the message, including all the headers. ------
The cpanel email trace for a leter test shows:
Delivery Event Details
Event:success
User:******** removed for security
Domain:clearsystems.co.uk
Sender:*** Email address is removed for privacy ***
Sent Time:Sep 11, 2013 3:17:15 PM
Sender Host:shcp04.hosting.zen.net.uk
Sender IP:82.71.204.28
Authentication:dovecot_login
Spam Score:
Recipient:*** Email address is removed for privacy ***
Delivery User:-remote-
Delivery Domain:
Delivered To:*** Email address is removed for privacy ***
Router:lookuphost
Transport:remote_smtp
Out Time:Sep 11, 2013 3:17:15 PM
ID:1VJlEc-0006WA-E1
Delivery Host:cpanelsmarthost.zen.co.uk
Delivery IP:82.71.204.227
Size:5.13 KB
Result:Message accepted
I cannot send email to any hotmail email account. I got this message below
-----Original Message-----
From: Mail Delivery System [mailto:*** Email address is removed for privacy ***]
Sent: Thursday, February 28, 2013 22:46
To: *** Email address is removed for privacy ***
Subject: Mail delivery failed: returning message to sender
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
*** Email address is removed for privacy ***
SMTP error from remote mail server after MAIL FROM:<*** Email address is removed for privacy ***> SIZE=9216:
host mx3.hotmail.com [65.55.37.120]: 550 SC-001 (COL0-MC4-F25) Unfortunately, messages from 69.65.24.80 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.
------ This is a copy of the message, including all the headers. ------
Return-path: <*** Email address is removed for privacy ***>
Received: from ppp-110-169-180-209.revip5.asianet.co.th ([110.169.180.209]:36751)
by server217.webhostingpad.com with esmtpa (Exim 4.80)
(envelope-from <*** Email address is removed for privacy ***>)
id 1UB5gU-000ipk-1h
for *** Email address is removed for privacy ***; Thu, 28 Feb 2013 09:46:15 -0600
From: "Mr. Pakkarasit Kiattipongkul" <*** Email address is removed for privacy ***>
To: <*** Email address is removed for privacy ***>
Subject: North Shore Condominium for Rent
Date: Thu, 28 Feb 2013 22:45:55 +0700
Message-ID: <002001ce15ca$b4ec3880$1ec4a980$@com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0021_01CE1605.614B1080"
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: Ac4VyKY44GMjiOIDQfKum+6WlsHaXAAAPkkwAAAibRAAABgPsA==
Content-Language: en-us
This is a multi-part message in MIME format.
------=_NextPart_000_0021_01CE1605.614B1080
Content-Type: text/plain;
charset="windows-874"
Content-Transfer-Encoding: quoted-printable
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