Emails not being accepted by Outlook/Hotmail servers (550 SC-002 namespace mining)

25. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Email from our server is not being accepted by certain Microsoft mail servers. I have joined the Smart Network Data Services and the JMRP but it has not provided any useful information. I have submitted calls via https://support.live.com/eform.aspx but it has not provided any other additional information other than we are still engaging in namespace mining.

Check the sending log files and concentrate on logs that are sending to nonexistent @hotmail.com, @live.com, @msn.com, @outlook.com?with multiple tries and failures.


I don't see how as we have not been able to send email for the past two weeks. I am also confused why some servers will accept mail and others will reject.

Bounce mail

mx1.hotmail.com
mx2.hotmail.com
mx3.hotmail.com
mx4.hotmail.com

Accept mail

*.blu0.hotmail.com
*.col0.hotmail.com
*.dub0.hotmail.com
*.snt0.hotmail.com

Hopefully somebody can help shed some light on the problem.

Thanks

I wish to point my domain to the Outlook.com mail servers instead of forwarding mail through Google Mail.

02. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
I presently point my domain bushlodgesupply.co.za to the Google Mail servers and forward my mail to my Outlook.com email address. This is causing loss of sent and received mail. I therefore want to use the Outlook.com mail servers directly for my domain instead of routing through Google Mail. I know I need to change the MX and TXT records - what are they and how do I change these without affecting my Outlook.com email system?

Emails from mail server are being rejected by Hotmail.

22. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Our company has a webpage with an online form that potential clients can fill out. Once they submit their form, the webpage forwards this in email format to our company's main address. Normally emails are then sent through to our private addresses. However, just recently, I have not been receiving any emails from the website. I followed up with our mail servers and they sent me the following:

'2013-07-22 08:59:20 1V1A5V-0007oZ-PV ** *** Email address is removed for privacy *** <*** Email address is removed for privacy ***> R=dnslookup T=remote_smtp: SMTP error from remote mail server after end of data: host mx2.hotmail.com [65.54.188.94]: 550 5.7.0 (BAY0-MC2-F3) Unfortunately, messages from (69.174.245.254) on behalf of (madeup.com) could not be delivered due to domain owner policy restrictions.
It looks like Hotmail are not accepting these messages from your web server routed via ZSD's infrastructure.'

Why was Hotmail allowing me to receive emails forwarded on by webstarts.com in the past and now they've started rejecting them? I need this resolved right away as I can't respond to any clients at the moment!!!

Duplicate "From" field in outgoing email

01. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , ,
Dear Microsoft.

If I send an email using Outlook 2011 for Mac, it puts two "From:" fields in the headers of this mail.

If for instance I send a mail to myself, the source contains 

   "From: Mark Timmer <*** Email address is removed for privacy ***>"

and a bit further on 
  
   "From: *** Email address is removed for privacy ***". 

If I use webmail, this is not the case. Now, several mail servers reject my emails, giving a "permanent fatal error" with the error message

   "reason: 550 Messages should have one or no From headers, not 2.".

Could this please be resolved? I doesn't seem like I can change anything to fix this, can I?

Kind regards,
Mark Timmer