Thank You
B
I'm helping my family with a new laptop. I've downloaded the current version of Microsoft Live and have been trying to figure out how to reduce the send/receive interval time. The directions I find online refer me to a tools item on the menu bar. There is no Tools item on the menu bar. I do not think it matters, but they are using charter.net for their email account.
How do I change accelerate the sending and receiving of my emails?
When I try to open the newly installed Messenger, after I sign in properly, the messenger window freezes and does not work (everything else on the computer works fine, and I can even move the frozen messenger box around, but I can do nothing with it) - not even the menu appears.
After a few minutes, if I click on the box anywhere, an error message pops up saying "This option is not available because this service is unavailable". What is going on and how do I open this new version of Messenger?
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