I logged on today (first time directed to windows live) to discover all of my emails gone :-(
Some contacts are intact but there is not a single email in any folder except for the "welcome email".
I tried the message retrieval from the deleted folder but no messages were able to be retrieved.
I have read that some people are receiving personal help from moderators.
I do not know what else or where else to go to seek assistance.
Like many other posts... there are years of memories lost in these folders.
Thank you for any help.
However, if it is right clicked and "Open URL" is selected it will open. Any way to have a simple click open the link?
I now Windows 7 and my full Emails were transferred from my earlier Vista system. All worked well for a long time until a few days ago when I attempted to set up a new 'message rule' for a particular 'sender' whose junk Emails continued to arrive in my inbox despite blocking the sender and his domain. I am not sure of the sequence of events that took place whilst in the 'message rule' set up in Folders but it looks like I left all the named storage folders in place but all the contents have gone. Any help would be appreciated !!
When I try to access my hotmail account on my android, I get a message that my username and/or password are incorrect. I am 100% sure that I was using the correct password. Then I tried to access my hotmail account on my laptop, and I got the message that "Someone might be using your account", and I could not login or change my password. Now my account has been blocked.
I had to create a new email address just to post this question since it appears there are no other avenues for assistance. I've had my account for about 10 years, so the alternative address for my account is an email address that no longer exists. I completed the account verification survey twice and received an email at another email address stating that I did not provide sufficient information to prove ownership. When I tried to complete the survey for the third time, I recieved a message stating that I had to wait 24 hours before I could submit the survey again. I have the subject titles of recent emails, I have some email addresses of people I have recently emailed, and I have the answer to my security question.
Is there a way for someone to unblock my hotmail account and help me regain access?
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