Can’t see sender’s email address – only their name

21. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , ,
When opening an email, I can only see the senders name not their email address. So for example it will show:

Mickey Mouse

If you hover over the name (assuming it is not in your address book) it it will bring up a window showing the name "Mickey Mouse presence unknown"
Double clicking or right clicking brings no options to see the email address.

If the contact is in your address book the on hover window will still say: "Mickey Mouse presence unknown" and then show the contacts telephone nos. If you click on the contact icon beneath this - it brings us the contact record - but no indication of which email address the email was sent from. So if your contact has multiple email addresses you have no idea which email address the email came from.

This is completely unlike entourage which will show the name and email address as follows: Mickey Mouse <*** Email address is removed for privacy ***>

Any ideas how I can get this to work in Outlook 2011 ??