I was having problems accessing my ISP's email address so I am filtering/transferring all emails from them via Outlook to Outlook.com. The problem is that I have just received a message for an access number 'Microsoft account security code'. The trouble is, this email has been sent to the problem email address and then transferred to Outlook.com. How can I access Outlook.com to read this message as it is no longer in Outlook?
I have tried ctrl-shift-P for inPrivate Browsing but there is nothing on the page where I can sign in to Outlook.com.
"Where should we send code?" only gives the old email address, not the Outlook.com address I am using.
Any help will be appreciated.
rog
I have received multiple texts with "Microsoft account security code: xxxxxxx and one with Microsoft account password reset code: xxxxxxx
They had all seven characters as an input.
I am using microsoft hotmail or outlook and MSN. I also have a MCP account as I hold some certifications from Microsoft.
However the number that these texts were received from has NEVER been associated with any microsoft product. I have this number for several months now. I do have associated this number with gmail though don't know if that has any bearing on this subject.
Could someone tell me what this is about??
I did a test and switched the phone number i had associated with my hotmail account with the one i have now (the one i receive the texts) and the security code is 4 characters long not seven.
Is Microsoft using the same SMSC with google?
I have just received three messages from Microsoft Account Team for an account with a very similar e-mail address to my own. The headings for these messages are: Microsoft account security code, Microsoft account security info confirmation and Microsoft account security confirmation. I had initially not noticed the discrepancy in the address and followed the links to cancel and change my password as I thought my account had been hacked.
I was unsure if this was a Microsoft error or if the other user had entered an incorrect address to receive security info. I am also unsure if by cancelling these actions I have affected the other account . Should I take any further action or is this likely a one off?
Thanks in advance for your response.
Dear support,
I receive the email subjected : Microsoft account security code, it says
"Hi,
Thanks for helping us verify your Microsoft account (*** Email address is removed for privacy ***)!
Here is your code: *****
If you didn't request this code, we recommend that you go to https://account.live.com and change your password.
Thanks,
The Microsoft account team"
But it is not for my email address. My email address is *** Email address is removed for privacy ***. I received it 5 times today. I'd ask what is happened? And How can I do? Ignor it?
Thank you for your support.
Regards,
Kukkui
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