MacBook Air --- updates are automatic ... Get to the install selected hard drive and then get "must close" these before install can continue. Cannot find Microsoft Database Daemon or SyncServicesAgent to close those --- what am I doing wrong? 

Thanks

Hi every body I have Office 2011 using outlook 2011 with iCloud on a Macbook pro 15" with OSX Mountain Lion 10.8.2 each time I try to open Outlook I got the following error message saying that Microsoft database daemon got an error and have to close:
I got the following report
Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-10-25 03:40:19 +0000
Application Name: Microsoft Database Daemon
Application Bundle ID: com.microsoft.outlook.database_daemon
Application Signature: MDlr
Application Version: 14.2.4.120824
Crashed Module Name: Microsoft Database Daemon
Crashed Module Version: 14.2.4.120824
Crashed Module Offset: 0x0004ad14
Blame Module Name: Microsoft Database Daemon
Blame Module Version: 14.2.4.120824
Blame Module Offset: 0x0004ad14
Application LCID: 1036
Extra app info: Reg=en Loc=0x040c
Crashed thread: 0

I have try to repair the permission disk.....no effect still the same

If someone can help
Thanks in advance
The advice given by Microsoft does not work and is totally useless. I have been trying to run Microsoft AutoUpdate to install the automatically downloaded update to 14.2.4 for my Office for Mac on my Mac-Book Air 2011 running OS.X Mountain Lion. My Office programs latest updates are 14.2.3.
When you try to run AutoUpdate Installer it wants me to Quit Microsoft Database Daemon and SyncServices Agent so I followed the advice given on the Answers on Office for Mac pages about using Activity Monitor but when I follow the resolution using the Activity Monitor as soon as the applications are given the instruction to Quit or Force Quit they just start up again so there is no way of installing the update.

Is there any other way of switching them off, e.g. at StartUp so the Updates can be installed?

So currently I can not install any updates to the Office software including ones which involve Security issues. This is not good enough. Please advise solution?

Why have Microsoft not identified and resolved this issue already? It must affect more than just my Mac.

I am getting this error when I open Outlook 2011.  Outlook crashes when it tries to send or receive mail. 


[New question split by moderator from a question in the Excel forum]



Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_CRASH (SIGABRT)
Date/Time: 2012-09-06 08:34:54 -0400
Application Name: Microsoft Database Daemon
Application Bundle ID: com.microsoft.outlook.database_daemon
Application Signature: MDlr
Application Version: 14.2.0.120402
Crashed Module Name: merp
Crashed Module Version: 2.2.4.120402
Crashed Module Offset: 0x00003aa2
Blame Module Name: PowerPlantCore
Blame Module Version: 14.2.0.120402
Blame Module Offset: 0x00014a81
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0


Thread 0 crashed:

#  1  0x303feaa2 in _MerpCreateSession + 0x000015CF (merp + 0x00003aa2)
#  2  0x9991705b in __sigtramp + 0x0000002B (libSystem.B.dylib + 0x0006705b)
#  3  0xffffffff in  ( + 0x00000000)
#  4  0x999a45a5 in _raise + 0x0000001A (libSystem.B.dylib + 0x000f45a5)
#  5  0x999ba6e4 in _abort + 0x0000005D (libSystem.B.dylib + 0x0010a6e4)
#  6  0x90c2ffda in __gnu_cxx::__verbose_terminate_handler() + 0x000001B1 (libstdc++.6.dylib + 0x0004bfda)
#  7  0x90c2e17a in __cxxabiv1::__terminate(void (*)()) + 0x0000000A (libstdc++.6.dylib + 0x0004a17a)
#  8  0x90c2e1ba in __cxxabiv1::__unexpected(void (*)()) + 0x00000000 (libstdc++.6.dylib + 0x0004a1ba)
#  9  0x90c2e2b8 in __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0x00000000 (libstdc++.6.dylib + 0x0004a2b8)
# 10  0x30427a81 in LException::Throw(long, unsigned char const*) + 0x00000091 (PowerPlantCore + 0x00014a81)
# 11  0x30427a9b in LException::Throw(long) + 0x00000019 (PowerPlantCore + 0x00014a9b)
# 12  0x2fd0f7ad in UHeaderUtils::GetCStringHandleFromHeader(char**, char const*, unsigned char) + 0x00007A4F (Microsoft Database Daemon + 0x000bd7ad)
# 13  0x2fce6e79 in void FMSwapItemStoreToHost<unsigned long>(OpaqueFMSwapToHostData*, unsigned long) + 0x000000F7 (Microsoft Database Daemon + 0x00094e79)
# 14  0x2fce745e in void FMSwapItemStoreToHost<unsigned long>(OpaqueFMSwapToHostData*, unsigned long) + 0x000006DC (Microsoft Database Daemon + 0x0009545e)
# 15  0x2fcdd6ae in UFile::FSRefToFSSpec(FSRef const&, FSSpec&) + 0x00000072 (Microsoft Database Daemon + 0x0008b6ae)
# 16  0x2fce949e in CSharedMemPtr<DatabaseBroadcastMessage::RecordChangedMessage>::~CSharedMemPtr() + 0x00000DA0 (Microsoft Database Daemon + 0x0009749e)
# 17  0x2fcb2d96 in SwapDBTaskClusterStoreToHost(OpaqueFMSwapToHostData*, unsigned long) + 0x000016F0 (Microsoft Database Daemon + 0x00060d96)
# 18  0x2fcb3b0c in SwapDBTaskClusterStoreToHost(OpaqueFMSwapToHostData*, unsigned long) + 0x00002466 (Microsoft Database Daemon + 0x00061b0c)
# 19  0x98443a3b in ___CFRunLoopRun + 0x00001F7B (CoreFoundation + 0x0003ea3b)
# 20  0x984413c4 in _CFRunLoopRunSpecific + 0x000001C4 (CoreFoundation + 0x0003c3c4)
# 21  0x984411f1 in _CFRunLoopRunInMode + 0x00000061 (CoreFoundation + 0x0003c1f1)
# 22  0x94421d60 in _RunCurrentEventLoopInMode + 0x00000188 (HIToolbox + 0x00034d60)
# 23  0x94421b17 in _ReceiveNextEventCommon + 0x00000162 (HIToolbox + 0x00034b17)
# 24  0x945aa08e in __AcquireNextEvent + 0x00000036 (HIToolbox + 0x001bd08e)
# 25  0x9459fd40 in _RunApplicationEventLoop + 0x000000E4 (HIToolbox + 0x001b2d40)
# 26  0x2fcb3fa9 in SwapDBTaskClusterStoreToHost(OpaqueFMSwapToHostData*, unsigned long) + 0x00002903 (Microsoft Database Daemon + 0x00061fa9)
# 27  0x2fc55cfe in  + 0x00001647 (Microsoft Database Daemon + 0x00003cfe)

X86 Thread State:
 eax: 0x303fea5c  ebx: 0x303fe9a5  ecx: 0xbfffe66c  edx:0x998c3b1a
 edi: 0x30408b88  esi: 0x00000007  ebp: 0xbfffe6e8  esp:0xbfffe6a0
  ss: 0x00000023  eip: 0x303feaa2   cs: 0x0000001b   ds:0x00000023
  es: 0x00000023   fs: 0x00000000   gs: 0x0000000f  eflags:0x00010206


Thread 1:

#  1  0x998d7382 in ___kevent + 0x0000000A (libSystem.B.dylib + 0x00027382)
#  2  0x998d6f59 in __dispatch_queue_invoke + 0x000000A3 (libSystem.B.dylib + 0x00026f59)
#  3  0x998d6cfe in __dispatch_worker_thread2 + 0x000000F0 (libSystem.B.dylib + 0x00026cfe)
#  4  0x998d6781 in __pthread_wqthread + 0x00000186 (libSystem.B.dylib + 0x00026781)
#  5  0x998d65c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)

X86 Thread State:
 eax: 0x0000016b  ebx: 0x998d79d6  ecx: 0xb0080d5c  edx:0x998d7382
 edi: 0xa0bbf1ec  esi: 0xb0080ed8  ebp: 0xb0080ef8  esp:0xb0080d5c
  ss: 0x00000023  eip: 0x998d7382   cs: 0x0000000b   ds:0x00000023
  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246


Thread 2:

#  1  0x998deaa2 in ___semwait_signal + 0x0000000A (libSystem.B.dylib + 0x0002eaa2)
#  2  0x999400ae in _sleep$UNIX2003 + 0x0000003F (libSystem.B.dylib + 0x000900ae)
#  3  0x303fe012 in _MerpCreateSession + 0x00000B3F (merp + 0x00003012)
#  4  0x303fd6de in _MerpCreateSession + 0x0000020B (merp + 0x000026de)
#  5  0x303fd669 in _MerpCreateSession + 0x00000196 (merp + 0x00002669)
#  6  0x303fec06 in _MerpCreateSession + 0x00001733 (merp + 0x00003c06)
#  7  0x998de259 in __pthread_start + 0x00000159 (libSystem.B.dylib + 0x0002e259)
#  8  0x998de0de in _thread_start + 0x00000022 (libSystem.B.dylib + 0x0002e0de)

X86 Thread State:
 eax: 0x0000014e  ebx: 0x9990a916  ecx: 0xb0184a7c  edx:0x998deaa2
 edi: 0xb0184e28  esi: 0xb0184ad8  ebp: 0xb0184ab8  esp:0xb0184a7c
  ss: 0x00000023  eip: 0x998deaa2   cs: 0x0000000b   ds:0x00000023
  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246


Loaded modules:

0: WinCrypto (14.2.0.120402 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../../WinCrypto.framework/Versions/14/WinCrypto
1: WLMKernel (14.2.0.120402 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../../WLMKernel.framework/Versions/14/WLMKernel
2: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../Libraries/mbupgx.dylib
3: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
4: Microsoft Database Daemon (14.2.0.120402 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app/Contents/MacOS/Microsoft Database Daemon
5: mbukernel (14.2.0.120402 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app/Contents/MacOS/../../../mbukernel.framework/Versions/14/mbukernel
6: Netlib (14.2.0.120402 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app/Contents/MacOS/../../../Netlib.framework/Versions/14/Netlib
7: MicrosoftComponentPlugin (14.2.0.120402 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app/Contents/MacOS/../../../MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
8: PowerPlant (14.2.0.120402 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app/Contents/MacOS/../../../PowerPlant.framework/Versions/14/PowerPlant
9: merp (2.2.4.120402 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app/Contents/MacOS/../../../merp.framework/Versions/14/merp
10: PowerPlantCore (14.2.0.120402 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app/Contents/MacOS/../../../PowerPlantCore.framework/Versions/14/PowerPlantCore
11: mbunamedstrings (14.2.0.120402 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app/Contents/MacOS/../../../mbunamedstrings.framework/Versions/14/mbunamedstrings
12: MViewLib (14.2.0.120402 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app/Contents/MacOS/../../../MViewLib.framework/Versions/14/MViewLib
13: mbulocale (14.2.0.120402 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app/Contents/MacOS/../../../mbulocale.framework/Versions/14/mbulocale
14: wlmstrings (14.2.0.120402 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app/Contents/MacOS/../../../wlmstrings.framework/Versions/14/wlmstrings
15: mbuinstrument (14.2.0.120402 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app/Contents/MacOS/../../../mbuinstrument.framework/Versions/14/mbuinstrument
16: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
17: mbustrings (14.2.0.120402 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/../../../mbustrings.framework/Versions/14/mbustrings
18: MicrosoftMenuLibrary (14.2.0.120402 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/../../../MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
19: CocoaUI (14.2.0.120402 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/../../../CocoaUI.framework/Versions/14/CocoaUI
20: CocoaTooltipParser (14.2.0.120402 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
21: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
22: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
23: TrustEvaluationAgent (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
24: RawCamera (646 Reg=English Loc=0x0000: /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
25: SpeechSynthesis (3.10.35 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
26: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
27: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
28: NetFS (3.2.2 Reg=English Loc=0x0000: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
29: OpenCL (12.3.6 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
30: FamilyControls (2020 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
31: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
32: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
33: Carbon (152 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
34: HTMLRendering (1.1.4 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
35: IOSurface (74.1 Reg=English Loc=0x0000: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
36: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
37: CarbonCore (861.39 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
38: liblangid.dylib: /usr/lib/liblangid.dylib
39: vecLib (vecLib 3.6 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
40: CoreServices (44 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
41: ColorSync (4.6.8 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
42: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
43: LaunchServices (362.3 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
44: libcups.2.dylib: /usr/lib/libcups.2.dylib
45: Metadata (507.15 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
46: DesktopServicesPriv (1.5.11 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
47: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
48: libvMisc.dylib (vecLib 3.6 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
49: SecurityInterface (40418.0.1 Reg=English Loc=0x0000: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
50: AudioUnit (1.6.7 Reg=English Loc=0x0000: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
51: SecurityHI (36638 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
52: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
53: ImageIO (3.0.5 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
54: vecLib (vecLib 3.6 Reg=English Loc=0x0000: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
55: PasswordServer (6.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
56: SpeechRecognition (3.11.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
57: Backup (1.2.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
58: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
59: DirectoryService (621.14 Reg=English Loc=0x0000: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
60: libBLAS.dylib (vecLib 3.6 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
61: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
62: LangAnalysis (1.6.6 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
63: libkxld.dylib: /usr/lib/system/libkxld.dylib
64: ImageCapture (6.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
65: CFOpenDirectory (10.6 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
66: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
67: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
68: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
69: Security (55002 Reg=English Loc=0x0000: /System/Library/Frameworks/Security.framework/Versions/A/Security
70: CoreData (251 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
71: CFNetwork (454.12.4 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
72: CoreVideo (45.6 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
73: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
74: SearchKit (1.3.0 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
75: libssl.0.9.8.dylib: /usr/lib/libssl.0.9.8.dylib
76: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
77: AGL (AGL-3.0.12 Reg=English Loc=0x0000: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
78: CoreUI (114 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
79: CarbonSound (3.9.3 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
80: libLAPACK.dylib (vecLib 3.6 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
81: AudioToolbox (1.6.7 Reg=English Loc=0x0000: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
82: OpenDirectory (10.6 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
83: Help (41.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
84: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
85: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
86: ApplicationServices (38 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
87: AppKit (1038.36 Reg=English Loc=0x0000: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
88: DictionaryServices (1.1.2 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
89: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
90: libvDSP.dylib (vecLib 3.6 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
91: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
92: SystemConfiguration (1.10.2 Reg=English Loc=0x0000: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
93: LDAP (120.1 Reg=English Loc=0x0000: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
94: OpenGL (1.6.14 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
95: QuartzCore (227.37 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
96: CoreFoundation (550.44 Reg=en_US Loc=0x0000: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
97: Kerberos (6.5.11 Reg=English Loc=0x0000: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
98: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
99: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
100: CommerceCore (9.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
101: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
102: AE (496.5 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
103: CoreAudio (3.2.6 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
104: AddressBook (883 Reg=English Loc=0x0000: /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
105: OSServices (359.2 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
106: Print (237.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
107: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
108: QuickTime (1790 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
109: vImage (4.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
110: DiskArbitration (2.3.1 Reg=English Loc=0x0000: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
111: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
112: DSObjCWrappers (134 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
113: libz.1.dylib: /usr/lib/libz.1.dylib
114: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
115: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
116: libauto.dylib: /usr/lib/libauto.dylib
117: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
118: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
119: Foundation (751.63 Reg=en_US Loc=0x0000: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
120: CrashReporterSupport (258 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
121: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
122: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
123: MultitouchSupport (207.11 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
124: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
125: CommonPanels (91 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
126: Ink (107 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
127: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
128: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
129: NavigationServices (182 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
130: Accelerate (Accelerate 1.6 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
131: PrintCore (312.7 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore

Operating System Information
Operating System: Mac OS X 10.6.8 (Build 10K549)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
gestaltSystemVersion err = 0, result = 0x1068
Screen: 1920 x 1200, depth = 32, ltbr = 0, 0, 1200, 1920

Microsoft Application Information:
Error Reporting UUID: 7BA1B5E9-0160-44EE-83C7-C78187B260F1
Time from launch: 0 hours, 1 minutes, 15 seconds
Total errors on this client: 27

I downloaded Office:Mac 2011 update 14.2.3; I had to turn off Microsoft database Daemon & Sync Services Agent from the Activity Monitor  or the update would not load. After I finished downloading the update - I restarted my  Mac. When I went to my Outlook program it was totally wiped out, no contacts, e-mails, mailboxes etc. Everything was gone. What happened. I have no idea what to do---- Please HELP ME.