Contacts won’t sync with Outlook/hotmail.com from android phone (using MS exchange activesync). Email and calendar sync fine.

07. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
For some reason my phone has stopped syncing contacts to my hotmail account from my android phone using microsoft exchange activesync.  This used to work fine and I have not changed any settings.  The phone seems to think that a sync has taken place (which works fine for email and calendar items) but new or updated contacts don't appear in my hotmail address book on a PC. 

Can anyone help please?

Microsoft Exchange Activesync for Nokia N8 not syncing Outlook.com Deleted & Draft folders

05. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I recently setup EAS on my Nokia N8 running Belle Refresh to sync my Outlook.com mailbox to my cellphone. While the mails in the Inbox, Junk & Sent folders are visible on my phone, the Deleted & Draft contents do not sync. However, this is not the case with my spouse's Asha 310 - she has her entire Outlook.com mailbox syncing to her phone.

Are there any additional settings that need to be done by me?

Problems with Microsoft E-mail on HTC Sensation 4G Email App

04. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Story:

 

I am having problems making my existing Microsoft e-mail account appear on my HTC Sensation 4G. Before this all happened, I've accidently deleted my MSN E-mail account on my phone, thinking that I didn't need it anymore. When I tried creating my existing MSN account on the Email app I get multiple error messages from various mail providers (Microsoft Exchange ActiveSync, Windows Live (R) Hotmail (R), POP3/IMAP, etc).

 

Methods:

 

First of all, when I tried creating my MSN account, I tapped on the "New Account" then "Windows Live (R) Hotmail (R)" option. I then tapped on "Manuel setup." In the "Manuel setup" I went into another section called "Incoming settings". I've entered all the necessary fields and made sure every one of them were correct. This includes the "POP server" which is "pop3.live.com". Once I was done I tapped "Next" and waited a moment later, I get this error message "Warning: Authentication failed. Please verify your username/password." Thinking that it was just a server error, I toggled the protocol to APOP and IMAP. But to no avail, I received the same error message. SO I moved on to the "POP3/IMAP" option.

 

Similarly to the "Windows Live (R) Hotmail (R)" option,  I toggled the protocol to APOP and IMAP and even changed the default POP Server. Again I received the same error message "Warning: Authentication failed. Please verify your username/password."

 

Then I tried the "Microsoft Exchange ActiveSync" option. I tapped the "Manuel setup" section which brought into the "Set up Exchange ActiveSync account." Similarly from the past two mail options, I've entered all the necessary information, including the "Domain" which was "smtp.live.com." A moment later and I get a different error message "Failed to connect to Exchange server. Please check Exchange server settings."

 

Conclusion:

 

Now I know that Hotmail was upgraded to Microsoft Outlook. So does that have anything to do with the problems I am encountering with the HTC mail app? Were my input settings correct on all mail providers? What have I done wrong on my inputs and how do I correct them?

 

Thanks,

Ace