Home Network not working after installing Family Safety

06. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Related to: Family Safety: Frequently Asked Questions

 

I have installed Microsoft Family Safety on two (One Windows XP Professional, one Windows 7) of 4 computers (two others - one is XP Pro, other is WIndows 7) in my home, and as soon as I did this, I lost the ability for the computers to talk with one another over the wireless connection (can't even ping their IP address). Networking is not working, but when I connect with an ethernet cable, I can at least ping the IP address. I can also see the "media devices" for the other Windows 7 computer. The Windows XP computers have the link for the network place, but when I click is say the location is not accessible, and I might not have permission to use the network resource - contact administrator (me).

 

Is there something that Family Safety does either on the PC or on the Wireless Router that is causing this? Do I just need to remove it and find another parental blocking solution?

 

Please Help!!

Microsoft Family Safety

09. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
This microsoft family safety settingsare not working for the 100th time. I had someone from tech support remote access and configure settings and still my children can view any site. I have a big problem with this. If they get exposed to something they should not it will be microsofts fault because of a crappy program. I WANT some answers NOW as to if this **** works or not.

Emails Stuck in Outlook Outbox

13. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

In my three children's Outlook accounts, they cannot send emails to anyone other than a handful of relatives.  I suspect this is a block left over from when Microsoft Family Safety allowed us to control the addresses they could mail to.  But that feature has been removed, but it feels as if the "blocks" are still in place.  This leaves us unable to use their accounts to mail to friends, teachers, etc.

 

Can someone help me remove those blocks?

 

The symptoms are very clear:

 

1.  In any of the accounts, I can send an email to my own or my wife's Outlook account.  These are addresses we permitted some time ago in Microsoft Family Safety.

2.  Immediately thereafter, if I try to send an email to another address (e.g., to my work email address which I never "permitted" back in the day), the email goes right into the Outbox and sits there with no error. 

3.  This happens on both our iPhones, iPads and PCs; so it is not related to the browser, any cache issue, etc.

 

Please help.

 

David

windows live family safety login error code 803D0006

20. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I'm having multiple issues attempting to update Microsoft Family Safety. I originally installed in 2010 and it worked fine for a while.  Then MS updated their software and broke something, or at least broke the update process.  Every time start the computer, the MSFS login dialog pops up.  When I enter my password, it says the userid and password is incorrect, however that is my Windows Live userid and password and it does work when I go to the web site.  So I assumed the MSFS software was corrupted on my system, removed and reinstalled, rebooting in between each step.  Now I get this wierd error code 803D0006.  What does it mean and what should I do to get MSFS actually working on my computer?