Kids in Family Safety have no name

01. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I recently added two Kid accounts via windowsphone.com after getting them Windows Phone 8 phones. The live accounts initially did not have the first and last name set (hastily created by a rep at the phone store), so I modified them to have first and last name set. However, when I go to the 'Microsoft Family Safety Settings' page from the 'My Family' section on the windowsphone.com site, these two 'Kids' have no names associated with them. They are blank, so you have "'s Windows Phone" for example. I modified the 'MS live' accounts two days ago, and on the windowsphone.com 'My Family' page, their names do appear.

 

I have not gone into the Family Safety configuration on my Windows 8 Desktop machine at all... After all, these are just phones. I'd have expected there to be a web mechanism to do all this.

 

Is this just a very slow data migration problem from the 'live' accounts to the Family Safety site? I cannot find a way to edit the 'Kid' names on the Family Safety website.

 

Thanks for any advice!