About 3 months ago, I received an email from Microsoft to change my password, since then my Hotmail on my iphone 5 will ask me for my password at least twice a day. I enter the correct password and it fails until I open safari and login manually, that's the only way my Hotmail will authenticate. I have done everything possible to fix this problem. I have cleared my history, cookies and safari data, deleted the Hotmail account, re-added the account numerous times, changed my password about 10 times leaving out strange characters. I know it's not my iphone because I add my husbands Hotmail account and his account works. I don't have Hotmail added on anything other then my windows 8 laptop. I have logged out of Windows 8 and it still happens. I will place the password in settings and it will fail and error with unable to verify account information. I have tried adding Hotmail on my iphone by using Microsoft Exchange, Microsoft Hotmail and Other with no success. I have deleted all my email, changed sync settings, etc. I have tried everything possible and now I'm convinced it's a problem with my Hotmail account somehow being locked. Please check my account.
Thank You
My outlook email was hacked on Saturday 22nd June and I contacted TechSupport Global in the Phillipines to recover my hotmail which they did. But I was unable to install hotmail on my iphone 4s, it's response was. 'unable to verify password'. Then I was told to download Microsoft Hotmail app and login with account name and password and it still rejected user name & password. We tried 3 different ways to create Hotmail account on my iphone and simply to no avail. I was told it was an issue with my iphone, so I visited the Chadstone Apple store today and was told there was nothinng wrong with my Iphone and the problem existed with the settings placed on my phone through Microsoft. I contacted Microsoft Australia and explained my problem and the soloution was half rectified. The verification code was lifted and reset my password. I can login into my hotmail account on my laptop and my iphone, only, manually. Can somebody assist me to set up my hotmail account on my Iphone 4s? Is it possible that TechSupport Global in the Phillipines have created security codes that has disabled my hotmail account to be set on my Iphone? I was charged quite a hefty fee to find the solution and reset my account which I have been using since 1995. It"d be a shame to lose this account with Microsoft through some kind of incompetence. I can also be contacted via email on (Removed by Moderator)
Regards,
Nicholas
Help. When signing to Hotmail I would like to see the history list of emails I USED
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