We use Microsoft Office 2010, specifically got it for Outlook for our email account. When I log into webmail, there are messages in a POP folder, listed under deleted files. These messages are from people on my safe senders contact list. Why don't they go to my inbox? If they are not in my inbox, I cannot receive them into Office Outlook 2010, I have to log on to webmail then move them to my inbox from the pop folder, then go back to my Office Outlook to see them in my inbox. I was told by Microsoft that in Office 2010, you cannot receive any junkmail, every known email address has to be added to my safe senders list in order to receive emails. So I've done that but it still won't bring them into my inbox. Really annoying to have to check the same email account in 2 different places to make sure I'm not missing anything. In Office Outlook, there is already a folder for junk mail but nothing ever comes to that folder, so why is it even there anyways?
Any ideas on how to fix this?
Thanks
Today I booted up my computer and opened Microsoft Office. I use Office daily as I'm a writer and I also send correspondence to newspapers.
I opened a Word file to do some revision and receive this message, "word could not create the work file. Check the temp environment variables".
I closed Office and checked my Log Files: a continuation of errors, Ntfs, Volsnap, VSS, Net Runtime?
I then opened the action Centre white flag there was one problem listed " Windows needs to scan your computer from possible threats"
I clicked on the Microsoft shield to find out the scan operation had been "locked"?
OK, I then went Windows Defender and found everything normal "green background with a white tick.
Clicked on Scan, halfway through, a scan a message "Windows Defender could not scan your PC. Clear History!
I then checked the boxes, Quarantined items, Allowed Items, and All detected items--they were all blank? No history to clear.
Next to Firewall, same green background with a white tick and yes I was connected to the internet.
Then off to System Restore: last backup date 22/07/2013. Set System Restore in motion.
Messaged received: "cannot restore files some files corrupted".
So, I checked my Registry, no files are corrupted.
So back into Windows Office opened a file and tried to print out the correspondence; Windows would not allow the process. OK, I managed to copy the correspondence and send the correspondence to a newspaper via Outlook. At this stage I do not no whether I have been successful.
Next I turned to my Apps and found out that Windows thought I was a spy!
I tried to open the Windows Solitaire App and found myself under scrutiny: " Who are you? To prove you are legit enter your password".
I did this and was allowed to play.
Then I went to my e-mail account and to my amazement discovered this message: "Your are currently signed in an Office 365 e-mail account canot be used with Outlook. com.
Well that news to me there is no Outlook 365 on my hard drives.
The upshot, I cannot use any of my Office 2010 files, I cannot use my printer, I cannot download from the internet (my internet defaults to Excel)
There was nothing wrong with my computer yesterday evening my hard drive was humming along beautifully.
Do you know what my next step is? In order to restore my Office files I will have to "refresh" my files and wipe my hard drive clean of any files that are non-Microsoft.
This has happened five times since April.
Not impressed, a certain brand of fruit is looking inviting.
John Macleod
It won't addmy outlook.com account using Auto Account Setup - that produces the message "An encrypted coonection not available", so I click Next and then get the red cross when it tries the unencrypted approach.
And nowhere can I find the manual settings I need by following the supposed instructions Microsoft gives when I log into my account using web mail. The Options gearwheel doesn't produce the response that the videos say it will.
error code: 84cc0009
Additional Details
I cant log in.
operating windows 7, microsoft office 2010
email reply to *** Email address is removed for privacy ***
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