Locked OUT OF Microsoft Office 2010

27. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

Today I booted up my computer and opened Microsoft Office. I use Office daily as I'm a writer and I also send correspondence to newspapers.

I opened a Word file to do some revision and receive this message, "word could not create the work file. Check the temp environment variables".

I closed Office and checked my Log Files: a continuation of errors, Ntfs, Volsnap, VSS, Net Runtime?

I then opened the action Centre white flag there was one problem listed " Windows needs to scan your computer from possible threats"

I clicked on the Microsoft shield to find out the scan operation had been "locked"?

OK, I then went Windows Defender and found everything normal "green background with a white tick.

Clicked on Scan, halfway through, a scan a message "Windows Defender could not scan your PC. Clear History!

I then checked the boxes, Quarantined items, Allowed Items, and All detected items--they were all blank? No history to clear.  

Next to Firewall, same green background with a white tick and yes I was connected to the internet.

Then off to System Restore: last backup date 22/07/2013. Set System Restore in motion.

Messaged received: "cannot restore files some files corrupted". 

So, I checked my Registry, no files are corrupted.

So back into Windows Office opened a file and tried to print out the correspondence; Windows would not allow the process. OK, I managed to copy the correspondence and send the correspondence to a newspaper via Outlook. At this stage I do not no whether I have been successful.

Next I turned to my Apps and found out that Windows thought I was a spy!

I tried to open the Windows Solitaire App and found myself under scrutiny: " Who are you? To prove you are legit enter your password". 

I did this and was allowed to play.

Then I went to my e-mail account and to my amazement discovered this message: "Your are currently signed in an Office 365 e-mail account canot be used with Outlook. com.

Well that news to me there is no Outlook 365 on my hard drives.

The upshot, I cannot use any of my Office 2010 files, I cannot use my printer, I cannot download from the internet (my internet defaults to Excel)

There was nothing wrong with my computer yesterday evening my hard drive was humming along beautifully.

Do you know what my next step is? In order to restore my Office files I will have to "refresh" my files and wipe my hard drive clean of any files that are non-Microsoft. 

This has happened five times since April.

Not impressed, a certain brand of fruit is looking inviting.

John Macleod

 

 

Relaying not allowed – please use smtp auth

26. July 2013 · Write a comment · Categories: Outlook for Mac · Tags: , ,
Hi 
I am new to iMacs and use Microsoft Office 2011.

I use Btinternet as my ISP provider .

I am able to receive emails ,however, cannot send and get the following error message - "replaying not allowed - please use smtp authentication.
Help required.
Thanks B

How to transfer FOLDERS from one Microsoft e-mail address to another Microsoft e-mail address

25. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Once upon a time I had a Microsoft Office Live website.  Along comes Microsoft taking away my free website (and its associated e-mail addresses) and wants me to start paying a monthly subscription for Office 365 when all I really wanted was my little website.
The website is long gone but I can still get into the primary e-mail address associated with the site.  I would like to transfer my folders from this old e-mail address to my brand spanking new outlook.com e-mail address.
Is this possible?

Outlook 2011: Spotlight not working / MUD folder missing

05. July 2013 · Write a comment · Categories: Outlook for Mac · Tags: , ,
Hi, I have a very odd problem, but let's start with my setup:

Office 2011 for Mac (Version 14.3.4), running on OSX 10.8.4 (Mountain Lion), with two SSDs (Volumes are called Boot and Data).
Working in a company environment, we only use Exchange accounts.

The good news:
Outlook generally works fine, all emails are there, sending & receiving works, rules work, folders work, no error messages whatsoever, not even in the error console.


The bad news:
The search is completely unfunctional, the only message I get is "No results".


The details:
Since I have a rather small (120GB) Boot volume, I moved the home folder of my account to the Data volume (500GB) and pointed my user account to the new path via advanced options (similar to this tutorial) which works perfectly (at least no problems yet). All other accounts remain in "Boot/Users".

Indexing on both the Boot and the Data volume is enabled (checked via "mdutil -s") and has been rebuilt multiple times via "mdutil -E" to no avail.

Once I found this possible fix concerning group ownership which partially applied to my situation (group owner was admin), I changed "Microsoft Office 2011" and (recursively) all it's content from admin to group owner wheel, but no luck.

Trying "mdimport Microsoft\ Office \2011" I got the following error messages:
  • mdimport[15453:707] Error loading /Library/Spotlight/Microsoft Office.mdimporter/Contents/MacOS/Microsoft Office:  dlopen(/Library/Spotlight/Microsoft Office.mdimporter/Contents/MacOS/Microsoft Office, 262): no suitable image found.  Did find: /Library/Spotlight/Microsoft Office.mdimporter/Contents/MacOS/Microsoft Office: mach-o, but wrong architecture
  • mdimport[15453:707] Cannot find function pointer OfficeImporterPluginFactory for factory BFA4E323-1889-11D9-82C8-000A959816BE in CFBundle/CFPlugIn 0x7fc995542240 </Library/Spotlight/Microsoft Office.mdimporter> (bundle, not loaded)
  • (Error) Import: Could not create instance for plugIn 'file://localhost/Library/Spotlight/Microsoft%20Office.mdimporter/'
  • (Error) Import: BAD IMPORTER ~~~~~~~~~~~~~~~~~~ file://localhost/Library/Spotlight/Microsoft%20Office.mdimporter/

I then found an old (2011) "Microsoft Office.mdimporter" file in "Boot/Library/Spotlight" and removed it. Another try with "mdimport ..." left only the bottom two error messages, but search still did not work.


The odd sidenote:

Edit: MUD folder found, see comments below

Assuming that indexing technically works and seeing lots and lots of mentions of the "Microsoft User Data" (MUD) folder, I tried to find it (or in fact any other database, remnants or files that could be indexed) but didn't. None, nowhere. Not on the Boot and not on the Data volume.

My "Data/User/Documents" does not contain any folder even close to Microsoft Office (not even hidden), adding other identities (I don't want to temper with my main existing identity yet, afraid of loosing all the principally working settings and account information) did not result in the (re-) creation of the MUD folder, even adding a soft link pointing from "Boot/Users/my_account" to "Data/my_account" did not result in any new folder.

I'm now wondering where Office (and Outlook) saves all the settings, caches the emails (if it does at all) and manages my "identity".


The roundup:
  • Outlook 2011 works, while search doesn't.
  • Reindexing volumes didnt help.
  • Adjusting and checking file and folder permissions didn't help.
  • Tinkering with ".mdimport" files didn't help (so far).
  • "Microsoft User Data" folder is and stays missing, with no effect though.

The fineprint:
I know that the issue with the missing MUD folder might be due to the different location of my home folder. I still would like to fix this problem with my current setup (if possible) and not move the folder back and work with soft links (which has some disadvantages and would take quite some time).


My assumptions:
Either there's still a problem with the Office ".mdimporter" files that prevent Spotlight from properly indexing my emails
or
Due to a missing MUD folder, there are no locally cached or saved emails to be indexed.


After long hours of searching, testing, restarting and practicing Google-Fu, I'm out of ideas and options.

Can anyone help me?
Please? :)


Using Outlook MAC for reading/sending outlook.com mail

01. July 2013 · Write a comment · Categories: Outlook for Mac · Tags: , ,
Hello

I have been using hotmail for many years, >10.

I have a Mac with Microsoft office mac 2011 including Outlook, bought specifically to use hotmail, now outlook.com.

Is there any way of setting up outlook 2011 mac to receive and send messages from my outlook.com account? ie not a POP account either imap or similar or an outlook connector like on the PC outlook version?

If there is no way - Why not?

If there is no way - Will this service become available? and if so when?


Thanks for help

Y

Office Mac Home and Student 2011 Product Key Invalid

12. June 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
I just downloaded Office 2011 home & student. Word and Excel are up and running fine, but when I clicked on outlook the Microsoft Office window opened asking for my product key again. When I entered it, it came up invalid. This was a family package which I used the last product key. Not sure why it's asking for it again after Office has been completely downloaded already and the rest of it is working fine. 
Should I uninstall and try again? If so, will my product key still work since it's technically used up now? 

Please help, I need Outlook for work. 
Thank you 

trying to activate my microsoft outlook but it said my product code is wrong

06. May 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , , ,
Good day.

I bought Microsoft Office: Mac 2011 and as I wanted to set up my outlook profile it asked for the product code. As I entered it it said it is not the correct code am I using the correct code of is there an alternative. 

Best regards,

Chris-Mari Bouchaud

How can I stop an Microsoft Office 2011 Outlook email after I hit ‘Send’?

11. March 2013 · Write a comment · Categories: Outlook for Mac · Tags: , ,
In Entourage I could hit Command period. But that doesn't work in outlook. And there doesn't seem to be an out box.
How crazy is that? As soon as you hit the send button you remember something or want to change something.

I have found if you hit Command 7 you can keep your progress bar up constantly and be able to hit the X possibly in time. Is there no way by default to keep the Outbox up all the time. Or a button you can press to stop outgoing email. This could force me shift back to Entourage or Apple mail... sighhhh.

Anyone know how to stop the email from shipping?
Any and all help appreciated.

How do I turn off Google Chrome’s spell-check feature when I’m composing an email on my Hotmail account or when using Microsoft Office?

13. February 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , ,
Although the Google Chrome spell-check feature is probably well-intended, it can be annoying since I know that the text I'm using is correct...does anybody know how to turn it off?

Thanks

Nigel in Ottawa, Ontario (CANADA)

iCal events disappear after Office update

09. February 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
Yesterday I updated Microsoft Office 2011.  Afterward, my iCal events disappeared.  Curiously, they are still visible in Outlook.  How do I restore them to iCal?
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