Daily Random Error -3170 with IMAP email accounts

08. October 2013 · Write a comment · Categories: Outlook for Mac · Tags: , ,
I have been using Microsoft Outlook 2011 on my MacBook Pro for a few months now.  I have a handful of email accounts set up on it.  In the beginning, all were POP accounts.  A month or two back, I converted a couple of them along with my Gmail account to IMAP.  The Gmail account is working fine with no errors.  The other two IMAP accounts hosted by GoDaddy work fine about 99% of the time, but I get a handful of -3170 errors at random times daily.  I can't seem to find any sort of pattern or triggers for these errors.  So again, these email addresses work in Outlook almost all the time fine, but a few times daily I'll get these errors, and then it goes back to normal.  

So far, the steps I've taken to resolve this are:

I've checked the DNS settings and they're working well.  
All of the account information for both email addresses has been checked a number of times and are correct in Outlook.  
I've contacted GoDaddy to check the email accounts and servers which checked out OK according to their tech support.
I've contacted Uverse (our ISP) to confirm that our broadband signals are clean which they are.
I've asked Uverse to confirm that the ports required were open and that they weren't closing during the day which they say they are not.
I've replaced the Uverse gateway with a new updated version.
I've deleted both email accounts from Outlook and re-entered the information.
I've uninstalled MS Office 2011 and Re-installed it

After doing all of this, I continue to get this -3170 error a few times daily and it seems like those email accounts are not able to sync, send or receive emails for a few minutes until it comes back up.  During this time, my internet and wifi connection is fine.  In fact, I've set up the same email addresses in Mac Mail and when Outlook has this hiccup, Mac Mail is still connected to these email addresses like normal.  

I'm not really sure what my next steps should be to troubleshoot this error, but they're making me crazy.  Below is the setup I'm running.  Thanks in advance for any help.  If I've forgotten any details, feel free to let me know and I'll be glad to provide any other info I can.

2011 MacBook Pro
OSX Mountain Lion
MS Office for Mac 2011 - Home & Business
IMAP email hosted by GoDaddy

I cant open microsoft outlook 2013 anymore

04. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

My Error is Cant start Microsoft outlook

cant open outlook window

the set of folders cant be opened

operaton failed

 

if there is not a fix can I uninstall and reinstall  not sure how to do that either

Microsoft outlook password error every time I attempt to sign in

04. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
For the past few weeks I receive a 'wrong password' message whenever I attempt to sign into Microsoft Outlook. I go through the resetting procedure which allows access on that day but on subsequent days I have to reset the password every time I log in. Can anyone assist as I am on the point of ditching Microsoft and using another e-mail provider?

Microsoft outlook password error every time I attempt to sign in

04. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
For the past few weeks I receive a 'wrong password' message whenever I attempt to sign into Microsoft Outlook. I go through the resetting procedure which allows access on that day but on subsequent days I have to reset the password every time I log in. Can anyone assist as I am on the point of ditching Microsoft and using another e-mail provider?

I created an account online NOT by using the Microsoft Outlook application. I cannot access my email account

03. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I am going out of my mind trying to figure this out! I went online to Microsoft Live and created an email account in Outlook. Whenever I try to access this email account it says I do not have an account. I created this account in June (while out of the country) and when I returned I couldn't access the account. Since back I simply created the account again, still couldn't access. I need access to this email account because all of the business cards my new employer sent to me has the email address, which I can not access, on them. 

Is there a difference when I sign up using the actual Microsoft Outlook application or going online and simply pulling up Microsoft Live to sign up? I desperately need help in retrieving this email account!

HELP!!!!!!!!!!

Outlook will not open

02. October 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
Hi

Please help, about 3 days ago Outlook stopped working.  After opening Outlook it would crash 10 seconds later.

Today I tried to open it again, and now it doesn't even open and just comes up with an error saying 


"Microsoft Outlook cannot be opened because of a problem.

Check with the developer to make sure Microsoft Outlook works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.

Click Report to see more detailed information and send a report to Apple."

The error report is below.

Process:         Microsoft Outlook [4704]
Path:            /Users/USER/Desktop/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Identifier:      com.microsoft.Outlook
Version:         14.3.7 (14.3.7)
Build Info:      Unknown-130812~0
Code Type:       X86 (Native)
Parent Process:  launchd [140]
User ID:         502

Date/Time:       2013-10-02 12:11:20.426 +0100
OS Version:      Mac OS X 10.8.5 (12F37)
Report Version:  10

Interval Since Last Report:          947 sec
Crashes Since Last Report:           3
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      

Crashed Thread:  0

Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
  Library not loaded: @rpath/mbukernel.framework/Versions/14/mbukernel
  Referenced from: /Users/USER/Desktop/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
  Reason: image not found
Binary Images:
   0x53000 -   0xa64feb +com.microsoft.Outlook (14.3.7 - 14.3.7) <4A68FC4B-A43A-8514-EFCB-B541E7E1E983> /Users/USER/Desktop/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
0x8fe52000 - 0x8fe84e57  dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld


Any/all suggestions would be much appreciated,

Thanks

Mark

Outlook “Not responding”

01. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
I am continually getting the message Microsoft Outlook (Not responding) across the top of the screen and the screen fades.  It takes ages to come back on or I have to close it down and start again,  Any suggestions what I can do to improve this?  It has only started happening in the last month. I am using Outlook 2010 and it is fairly new (last year) computer.

All my old Emails are missing since switching to Outlook.

30. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Hi,

Like others I have found that all my old emails and folders have gone since being forced on to Outlook from Hotmail.

 

I use Microsoft Outlook (see 3 below) as my main client and have recently set up in hotmail to forward messages.

My old emails and messages were always there even when I set up forwarding but since Hotmail changed to Outlook all messages and folders have gone.  

 

3.You are using an e-mail client or a third party spam filtering software to access your account.
This often happens when using the Pop3 protocol to retrieve your mail and the option “Always leave a copy of the message on the server” is not selected.

 

Can I get them back?

Outlook 2011 crashes everytime with the error: “Microsoft Outlook must be closed because an error occurred. Any unsaved work may be lost.”

30. September 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
Hi I am experiencing a similar problem (most recent Outlook with updates installed, and os is 10.8.5).

Every time I open Outlook I almost instantly have a pop up window that says:

"Microsoft Outlook must be closed because an error occurred. Any unsaved work may be lost."

I don't know the error code as one isn't displayed.

Thanks in advance for your help.

Mark
 
 
Thread Title suggested by a Moderator
« Older articles
Newer articles »