skydrive

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

Hi, 


When I try to access my Skydrive I'm getting "Your account has been shut down Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a reinstatement of your account, please contact customer support. If your account is eligible for reinstatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down." I have gone through the re-activation request form and have been issued ticket 121769312...this has been days ago. How do I get my account resolved? Also, I'm unable to get into my profile to manage it. My email and messenger works okay. What are my next steps?



My email is currently:  *** Email address is removed for privacy ***


My husband was able to speak to someone at Microsoft, but to no avail. I really just want to get my data back. 
Can someone just unlock my account?

Error received: ” “Your account has been shut down” when accessing SkyDrive account

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

Original Title: skydrive

 

Hi, 


When I try to access my Skydrive I'm getting "Your account has been shut down Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a reinstatement of your account, please contact customer support. If your account is eligible for reinstatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down." I have gone through the re-activation request form and have been issued ticket <removed by moderator>...this has been days ago. How do I get my account resolved? Also, I'm unable to get into my profile to manage it. My email and messenger works okay. What are my next steps?



My email is currently:  <removed by moderator>...


My husband was able to speak to someone at Microsoft, but to no avail. I really just want to get my data back. 
Can someone just unlock my account?

skydrive

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

Hi, 


When I try to access my Skydrive I'm getting "Your account has been shut down Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a reinstatement of your account, please contact customer support. If your account is eligible for reinstatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down." I have gone through the re-activation request form and have been issued ticket 121769312...this has been days ago. How do I get my account resolved? Also, I'm unable to get into my profile to manage it. My email and messenger works okay. What are my next steps?



My email is currently:  *** Email address is removed for privacy ***


My husband was able to speak to someone at Microsoft, but to no avail. I really just want to get my data back. 
Can someone just unlock my account?

Skydrive locked out – Microsoft Code issue?

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Hi, 


When I try to access my Skydrive I'm getting "Your account has been shut down Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a reinstatement of your account, please contact customer support. If your account is eligible for reinstatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down." I have gone through the re-activation request form and have been issued ticket 121769312...this has been days ago. How do I get my account resolved? Also, I'm unable to get into my profile to manage it. My email and messenger works okay. What are my next steps?



My email is currently:  *** Email address is removed for privacy ***


My husband was able to speak to someone at Microsoft, but to no avail. I really just want to get my data back. 
Can someone just unlock my account?

Your account has been shut down – Skydrive

24. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Today I received the following message:
 

"Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a re-instatement of your account, please contact customer support. If your account is eligible for re-instatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down.

For a complete description of content that is not allowed on Microsoft services, please visit our Code of Conduct at: Code of Conduct."

 

I cannot identify a fix reading through other peoples' posts regarding the issue.  My sign in email address is (Removed by Moderator).  There are certainly no illicit materials or nudity within my storage.  Please advise.