Question about Outlook Express

Hello I posted a question on the community 2 days ago regarding my hotmail account that has been locked out for a month now. I havent received a response to the response I sent the below email: SRX1211721 Inbox x Microsoft Customer Support *** Email address is removed for privacy *** 3:02 am (2 days ago) to me We have responded to your support request. Go to the Microsoft Support site to view our response and follow up on your request. https://support.microsoft.com/ Thank you, The Microsoft Support Team Note: This e-mail message was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message. Microsoft respects your privacy. To learn more, read our online Privacy Statement. http://privacy.microsoft.com/ When I try to access the link it doesnt work!!! I am sick and tired of the **** that ive had to go through with trying to get my hotmail up and running and even when I try to engage with you guys to see how it is progressing I get a broken link, hopeless system!! I want an answer and access to my hotmail account. Regards Patrick