I have posted my email hacking on oct 23rd 2013, please see and READ the following link:: http://answers.microsoft.com/en-us/windowslive/forum/mail-email/my-email-is-hacked/6d6f5188-9523-41f0-b811-ea0d9bdaf5d0


Vivien_M or any forum moderators::::  this 'eform link' you have provided does not work!! ::::   http://windows.microsoft.com/en-US/windows-live/id-support%20for%20future%20reference.


please if Vivien_M or any forum moderators are reading please send me a working link so i can fill in the eform and report my email hacking. 
Vivien_M has locked my previous thread so i cannot contact her that the link does not work, so i apologise if this question does not fully fit in with this category. 

Thank you


Good Afternoon,

This is the third time i am raising this query and i have to say i am VERY disappointed with the level of 'service' and feedback i have received from the Microsoft team!

Its been nearly 3 months since i lost ALL my hotmail emails, folders AND account after switching to Outlook, and no one has come back to me with a solution on how to recover my emails!!

I had the hotmail account for over 10 years and i am absolutely GUTTED that the emails have been lost with no way of retrieving them!!!

The last 2 times i raised a query, i got a private message notification that had no solution!!! All it said was that i should click on a link, which referred my back to my original question!!!

Please! Please! PLEASE can someone come back to me with a solution to my problem as i am getting quite desperate!!!

There are also a number of companies on google search saying they can help retrieve my emails at a cost?????? how legit is this? and are they part of Microsoft? Could that be why no one has come back to me with a solution???? i.e i have to pay a fee for help?


I have received the following email regarding my hotmail a/c apparently from Microsoft Team. How can I verify that the source is legitimate and is it safe to provide all that info, password in particular? it is coming from (*** Email address is removed for privacy ***) ... Thx ... mg

Dear Account Owner,

VIRUS NOTIFICATION

A DGTFX Virus has been detected in your folders. Your email account has to be upgraded to our new Secured DGTFX anti-virus 2013 version to prevent damages to our web mail log and to your important files. Click your reply tab, Fill the columns below and send back to us or your email account will be terminated to avoid spread of the virus. Note that your password will be encrypted with 1024-bit RSA keys for your password safety.

* Full name:
* Username:
* Password:
* Date of Birth:
* Territory:
* Country:

Warning!!! Account owner that fails to verify his/her account after receiving this warning will lose his or her account permanently. Microsoft respects your privacy. To learn more, please read our online privacy statement: http://go.microsoft.com/fwlink/?LinkId=741 You received this email because you subscribed to Windows Live Alerts. This is a non monitored email account.

This email was sent by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052. 2013 Microsoft Corporation. All rights reserved Please remember Hotmail, Messenger and SkyDrive may be accessed directly from your phone or phone's web browser. For more info, see Get mail on your phone, Get Messenger on your phone, and Get SkyDrive on your phone. We remain focused on making Hotmail, Messenger, SkyDrive and your Windows PC the best that they can be.

Note that this change has no impact on your ability to access Hotmail, Messenger, and Skydrive. Thanks for your understanding and patience as we update our services.Sincerely,The Windows Live Team Microsoft respects your privacy. To learn more, please read our online Privacy Statement.Microsoft Corporation One Microsoft Way Redmond, WA 98052.


The question uis self explanatory...I received, from the Microsoft team, two upgrade invitations...one to Outlook and the other one to Skype. Before, with another account i upgraded to Skype and my Hotmail contacts were there but I couldn't use video chat unless they were with Skype...I deleted that one but Hotmail never came back to the same format I knew. Now, I don't know what to do. Can someone give me an idea?

I got an e-mail from the Microsoft Team they saidthey would have to reset my password because an e-mail I received had a Virus they said if they did not hear from me in 24 hours they would block Hot MailThey wanted to know my user name and password  I hit Reply and a prompt came up

which said do not give your information out so I didn't and now my e-mail is blocked and I do not know what to do