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Outlook.com/Hotmail – can’t use at all

13. November 2013 · Write a comment · Categories: Uncategorized · Tags: microsoft

I can sign in and my inbox comes up, but I cannot use it at all. I can't open or delete emails. There are no error messages. Nothing happens. This has been going on for four days. All other sites work as expected; there is no problem with my connection. There is apparently no way to get help from Microsoft and I have important emails I need to open. Can anyone please tell me how to get help with this from Microsoft?

Cannot get Outlook to connect

Installed Office 365 , trying to open Outlook 2013 and I continue to rec these errors:

* The connection to Microsoft Exhange is unavailable. Outlook must be online or connected to complete this action.

* Cannot start Microsoft Outlook. Cannont open the Outlook window. The set of folders cannot be opened.

All the troubleshooting I looked up said " open Outlook, click file, etc" Well I cannot open Outlook at all!

HELP!

Joining 2 Microsoft Accounts

13. November 2013 · Write a comment · Categories: Uncategorized · Tags: microsoft, Microsoft account, Windows Live ID

Hello,

Is it possible to join two Microsoft accounts? For some reason I've found that I have one old windows live ID that I've used for mail, and the other one that is connected to my MCP, to my company and few more services.

Is it possible to join the two?

If not, can I rename my Microsoft account?

Thank you

Tomislav

Microsoft Account Temporarily Blocked

13. November 2013 · Write a comment · Categories: Uncategorized · Tags: microsoft, Microsoft account, Microsoft Account Temporarily, Microsoft Services Agreement

My Microsoft account : *** Email address is removed for privacy *** has been temporarily blocked. When I try to log in, it takes me to a page informing me that my account has been temporarily blocked due to Microsoft Services Agreement. I originally found this issue when attempting to log into my Xbox Live account and it prohibited me from logging in. I have called Xbox Tech Support about this issue, and they have informed me that I need to contact Microsoft Support about getting my account unblocked. I called the Tech Line and your representative directed me to make a post here about it. I have been battling this issue for the past month, and no one has been able to help me. As a 10 year subscribing member to Microsoft services, I am VERY displeased with the customer service I have received from both Xbox and Microsoft.

I have already performed a number of different password resets, verifications, and filling out .acrx or .aspx or whatever extension forms and nothing has worked. There does not appear to be anyway for this to be fixed online.

All emails erased.

13. November 2013 · Write a comment · Categories: Uncategorized · Tags: Dear Eugene R., microsoft

Dear Eugene R. and the rest of the Microsoft team,

Please don't brush me off and be unavailable to respond to. Last time I emailed about this problem I was forwarded to a posting of another person who had the same problem. The response from Microsoft was that they would create a private thread for him, which ofcourse was unavailable for me to read.

The following statement which says nothing was not helpful and untrue.
"I've created a private message with an escalation path specifically for you. To view it, you need to click the notification that states “You have a private reply to this message. Click here to read it on our secure private messages section.""

Please make yourself available to help IF it is possible for me to track down my deleted emails.

Thanks,
Rom

ERROR MSG: Microsoft account doesn’t exist.

13. November 2013 · Write a comment · Categories: livemail · Tags: microsoft, Microsoft account

Unable to sign into one of my Hotmail accounts, even though I am able to log into my other two Hotmail accounts.

Keep getting this error message: That Microsoft account doesn't exist. Enter a different email address or get a new account.

Please help!!!

Accidentally Entered a Minor’s Birthdate for Live.com Account

13. November 2013 · Write a comment · Categories: Uncategorized · Tags: Lumia, microsoft, Microsoft account

Upon signing up for a new Live account to be the primary account on my new Lumia 928, I mistakenly entered today's date as my birthdate. As a result, Microsoft thinks I'm a newborn, and thus I need authorization from a parent to use the email. Normally, this wouldn't be a problem - I'd just create another email. But unfortunately as it is the primary email for my Lumia, a lot of my Lumia's functionality (including SkyDrive) is disabled until I verify with "my parent" - there is no back button, for example, to create a new email address - it's holding out until the verification is complete. How can I get Microsoft to delete the account or to allow me to create a new primary Microsoft account on my phone?

Many thanks in advance,

Kevin

Merge Microsoft accounts and make old email address an alias

12. November 2013 · Write a comment · Categories: Uncategorized · Tags: microsoft, Microsoft account

I have a older Microsoft account and a newer one. I would like to merge the two, but there are items associated with both accounts that I would like preserved including transactions with Microsoft, MSDN, etc. What I would like is to be able to see what things are associated with both accounts, transfer the desired ones from the old account to the new one, and delete the old account making the email address an alias.

I know the canned response is "we do not offer that feature", but there's no way it couldn't be handled by someone at MS. Where do I need to go to find this person?

Explorer 11

12. November 2013 · Write a comment · Categories: Uncategorized · Tags: explorer 11, microsoft

Using Windows 7 and upgraded to Explorer 11. My emails in Outlook are listed but I cannot open them. If I use Chrome I can access them. Is Microsoft really trying to force me to use Chrome? Anybody having same problem? Anybody have a solution?

urgent, i am not receiving my emails since oct 30

12. November 2013 · Write a comment · Categories: Uncategorized · Tags: microsoft, MX record, mx record info

I have not been able to receive emails since oct 30, I contacted my domain provided and they stated I have to contact Microsoft for mx record so they can update it in their system, I called many times and talked to so many reps from Microsoft or msn and chat to reps to get mx record info and they have not been able to provide such information. how can I get mx record?

I get the following error message when I try sending an email from my other email account:

Technical details of permanent failure:

DNS Error: DNS server returned general failure

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:date:message-

Question about Outlook Express