Sending unsolicited commercial or bulk e-mail to Microsoft’s computer network is prohibited

31. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
This is a @hotmail.com all emails sent from our learning management system are marked as junk.

Below is the email header:

x-store-info:w5JOV+GpEg16Hd3Liu8PdTjitHWAp2RPDJiCSW8vo8WHaUKbo4VDZQZ+iMZRkYZF3d759oFwt1EzN5bmnfiXk2iw/EmwHZ2eRJmzatbVto6901+cvwYbkCWAXATH+Sb2Cv1fc5JhJFM=
Authentication-Results: hotmail.com; spf=pass (sender IP is 66.96.210.25) smtp.mailfrom=*** Email address is removed for privacy ***; dkim=pass header.d=learnprn.com; x-hmca=pass header.id=*** Email address is removed for privacy ***
X-SID-PRA: *** Email address is removed for privacy ***
X-AUTH-Result: PASS
X-SID-Result: PASS
X-Message-Status: n:n
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0xO0Q9MjtHRD0xO1NDTD00
X-Message-Info: 7FmAUICozuu5v/NHXGaQethgJpddFEoMPhD85dp3jEIJ5qwZFqD4zhXejHvZhDs1SWdFZ83+ac44BlUmVE1OKrrnvFG1/vfr1PkEgES5gc5h/yiJ5SHCb30M+IzSTDrOZ3ItUccD49EfAQTLX1pAFKX5h152kI21Vs8Vyu01cWu+osRLYQgRm940LeWopS4M8R/Y3A+6PFC19o/Hx6OWrIQUq9goEPoM
Received: from lms.learnprn.com ([66.96.210.25]) by BAY0-MC1-F53.Bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4900);
	 Wed, 30 Oct 2013 21:47:30 -0700
DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/simple; d=learnprn.com; s=s1024; h=from:to:cc:subject:date:message-id:mime-version:content-type; bh=tun/dTEtpprEBv3A/wKwWmXYUe4=; b=prT/rwNTMLPjKAKVUxm9krXLJVFzjfVeSL6Am3NeCynlxFYi/2tJNMkrQN1Z6wj9eqy5/2J7CfDLmLkxLLobXX9Nl2EOMtUvXpEJAi4ej673ngf74vwAmxyZKO5C0MVcGQzEbRXJqcgTZ4q8VWcbRlUw5mx7FTxVYLJuI+8ZN7s=
Received: from LMSLP ([66.96.210.25]) by lms.learnprn.com with Microsoft SMTPSVC(6.0.3790.4675);
	 Thu, 31 Oct 2013 15:48:13 +1100
thread-index: Ac7V9GgAGbhdLDkUTO+wopxMMj7UGA==
Thread-Topic: LearnPRN - Information (Student)
From: "LearnPRN" <*** Email address is removed for privacy ***>
To: <*** Email address is removed for privacy ***>
Cc:
Bcc:
Subject: LearnPRN - Information (Student)
Date: Thu, 31 Oct 2013 15:48:13 +1100
Message-ID: <4C817C980DE44508BCD557BE951B47B0@LMSLP>
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="----=_NextPart_000_0000_01CED650.9B716230"
X-Mailer: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.4913
Return-Path: *** Email address is removed for privacy ***
X-OriginalArrivalTime: 31 Oct 2013 04:48:13.0395 (UTC) FILETIME=[6800EA30:01CED5F4]


In the windows 2003 logs this is what shows up:

2013-10-31 05:30:04 66.96.210.25 LMSLP SMTPSVC1 LMSLP 66.96.210.25 0 HELO - +LMSLP 250 0 43 10 0 SMTP - - - -
2013-10-31 05:30:04 66.96.210.25 LMSLP SMTPSVC1 LMSLP 66.96.210.25 0 MAIL - +FROM:+<*** Email address is removed for privacy ***> 250 0 47 35 0 SMTP - - - -
2013-10-31 05:30:04 66.96.210.25 LMSLP SMTPSVC1 LMSLP 66.96.210.25 0 RCPT - +TO:+<*** Email address is removed for privacy ***> 250 0 40 38 0 SMTP - - - -
2013-10-31 05:30:04 66.96.210.25 LMSLP SMTPSVC1 LMSLP 66.96.210.25 0 DATA - +<65787C8C406A45D08389A9A495256AD5@LMSLP> 250 0 124 6083 0 SMTP - - - -
2013-10-31 05:30:04 66.96.210.25 LMSLP SMTPSVC1 LMSLP 66.96.210.25 0 QUIT - LMSLP 240 0 65 4 0 SMTP - - - -
2013-10-31 05:30:04 65.54.188.72 OutboundConnectionResponse SMTPSVC1 LMSLP - 25 - - 220+BAY0-MC1-F5.Bay0.hotmail.com+Sending+unsolicited+commercial+or+bulk+e-mail+to+Microsoft's+computer+network+is+prohibited.+Other+restrictions+are+found+at+http://privacy.microsoft.com/en-us/anti-spam.mspx.+Wed,+30+Oct+2013+22:29:22+-0700+ 0 0 241 0 78 SMTP - - - -
2013-10-31 05:30:04 65.54.188.72 OutboundConnectionCommand SMTPSVC1 LMSLP - 25 EHLO - lms.learnprn.com 0 0 4 0 78 SMTP - - - -
2013-10-31 05:30:04 65.54.188.72 OutboundConnectionResponse SMTPSVC1 LMSLP - 25 - - 250-BAY0-MC1-F5.Bay0.hotmail.com+(3.19.0.77)+Hello+[66.96.210.25] 0 0 65 0 156 SMTP - - - -
2013-10-31 05:30:04 65.54.188.72 OutboundConnectionCommand SMTPSVC1 LMSLP - 25 MAIL - FROM:<*** Email address is removed for privacy ***>+SIZE=6682 0 0 4 0 156 SMTP - - - -
2013-10-31 05:30:04 65.54.188.72 OutboundConnectionResponse SMTPSVC1 LMSLP - 25 - - *** Email address is removed for privacy ***....Sender+OK 0 0 39 0 218 SMTP - - - -
2013-10-31 05:30:04 65.54.188.72 OutboundConnectionCommand SMTPSVC1 LMSLP - 25 RCPT - TO:<*** Email address is removed for privacy ***> 0 0 4 0 218 SMTP - - - -
2013-10-31 05:30:04 65.54.188.72 OutboundConnectionResponse SMTPSVC1 LMSLP - 25 - - *** Email address is removed for privacy ***+ 0 0 32 0 296 SMTP - - - -
2013-10-31 05:30:04 65.54.188.72 OutboundConnectionCommand SMTPSVC1 LMSLP - 25 BDAT - 6682+LAST 0 0 4 0 296 SMTP - - - -
2013-10-31 05:30:05 65.54.188.72 OutboundConnectionResponse SMTPSVC1 LMSLP - 25 - - 250++<65787C8C406A45D08389A9A495256AD5@LMSLP>+Queued+mail+for+delivery 0 0 70 0 1031 SMTP - - - -
2013-10-31 05:30:05 65.54.188.72 OutboundConnectionCommand SMTPSVC1 LMSLP - 25 QUIT - - 0 0 4 0 1031 SMTP - - - -
2013-10-31 05:30:05 65.54.188.72 OutboundConnectionResponse SMTPSVC1 LMSLP - 25 - - 221+BAY0-MC1-F5.Bay0.hotmail.com+Service+closing+transmission+channel 0 0 69 0 1109 SMTP - - - -


Email attachment

31. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
Subject: RE: Question has reply: email attachment
Date: Thu, 31 Oct 2013 15:54:39 +1300

Hi,
appreciate your cooperation...
Im still experiencing same problem after delet tem. cache..
and my answer to your question are bellow..
Many thanks ..
Kind regards..
Husam Nabhani
 
From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
Date: Tue, 29 Oct 2013 08:00:15 -0700
Subject: Question has reply: email attachment

YOUR PROFILE | FAQ

Hello Husam nabhani,

Your question on Microsoft Community has received a reply from RoseKatrina_H.



Reply
Hi Husam,
 
Let me help you rectify the issue about not being able to view that attachment.
 
Please be informed that if an attachment contains a virus, the user cannot attach and/or open the infected file until the virus is removed. It is also possible that the Hotmail/Outlook.com servers are experiencing issues which cause the virus scan to produce a false positive result.
 
Meanwhile, there are some instances that your browser's cache and temporary internet files are causing the issue. To make sure that this is not browser-related, please optimize your browser. Click here for the steps on how to do so. If you are currently using Microsoft Internet Explorer 10, you can refer to the instructions on the link provided below on how to clear cache or delete browsing history and/or reset Internet Explorer settings to its default:
 
Reset Internet Explorer settings
You can also try the troubleshooting steps on the article below:  
Is Internet Explorer slow? 5 things to try
 
If the issue still persists, I would like to ask a few questions for isolation. Please provide the answers to the following on your next post:
 
> Does the same issue happen if you access the attachment using other browsers?   YES
> Do you encounter the issue on a specific file type? If so, please provide its type.      No
> Does the same issue occur when you use another computer when downloading the attachment?
   from other computer can't open the attachment.
We will wait for your reply.
 
Thank you.


Email taken over – Microsoft won’t help

31. October 2013 · Write a comment · Categories: livemail · Tags: , , ,
I started receiving bounceback emails saying various other email accounts (from sites ive never heard of) were contacting my address book but with my email address. I am assuming my email has been spoofed only because there is nothing in my outbox or deleted, but I'm not entirely sure. Ive attempted changing my security information, contacting literally every department of microsoft support but all they do is redirect me somewhere else and thats if Im lucky enough to even get a reply. I'm at the point of just deleted my account so this is my last attempt for any solution anyone may have. an example of one of the emails I receieved was :


From:Mail Delivery System (*** Email address is removed for privacy ***) Microsoft SmartScreen classified this message as junk.
Sent:October-29-13 10:35:03 AM
To:*** Email address is removed for privacy ***
Microsoft SmartScreen marked this message as junk and we'll delete it after ten days. 
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

*** Email address is removed for privacy ***
SMTP error from remote mail server after RCPT TO:<*** Email address is removed for privacy ***>:
host mx4.hotmail.com [65.54.188.72]: 550 Requested action not taken:
mailbox unavailable

------ This is a copy of the message, including all the headers. ------

Return-path: <*** Email address is removed for privacy ***>
Received: from [41.104.50.181] (helo=earthlink.net)
by elasmtp-curtail.atl.sa.earthlink.net with esmtpa (Exim 4.67)
(envelope-from <*** Email address is removed for privacy ***>)
id 1VbDC0-0003m9-7u
for *** Email address is removed for privacy ***; Tue, 29 Oct 2013 13:35:02 -0400
From: "nina.j_22" <*** Email address is removed for privacy ***>
To: "Harki Sandhu" <*** Email address is removed for privacy ***>
Subject: Sup!
Date: Tue, 29 Oct 2013 18:34:52 +0100
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0056_QEBE5GN2.VA8RQN5P"
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Office Outlook 11
X-MimeOLE: Produced By Microsoft MimeOLE V6.1.7601.17609
Message-ID: <*** Email address is removed for privacy ***>

This is a multi-part message in MIME format.

------=_NextPart_000_0056_QEBE5GN2.VA8RQN5P
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: base64

IA0NCiAgICAgIA0NCiAgIA0NCiAgICAgICANDQogICAgICAgICANDQogICAgICAgIA0NCiAgICAg
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ICAgIA0NCiAgICAgICAgIA==

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Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: base64

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Cannot disable Skydrive on Windows 8.1 !!!!

30. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Cannot disable or uninstall Skydrive on Windows 8.1 business machines.

Don't WANT Skydrive on business machine.

Don't WANT personal files on business machine.

Microsoft has taken that choice away from me.

Microsoft has taken that choice away from businesses?

Need to disable Skydrive on Windows 8.1 or will disable Microsoft from our organization.

All emails in junk box marked safe/not junk or selected to move to inbox just disappear.

30. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Nearly every single email that goes to my Junk box (some are previously marked as safe too) disappears whether I select not junk or
mark as safe or even if I just try to send it to my inbox it just completely disappears. Have searched through every folder and cannot
find any of them. I even try to just put their contact/email address straight into my contacts list but the email still disappears. My account was 
automatically changed to outlook this year and I have just kept all the default settings, nothing has been altered. Please help!! I tried to 
go to Microsoft's Australian support page, selected live chat but it says it's unavailable so tried the contact us button to find an email 
address or something to ask them but says it's unavailable too and to try community support or find an answer myself. Very frustrating!!
Any suggestions?
It also drives me mad when I use the side bar to scroll down an email, if I slightly slip to the right and it briefly hovers on the Microsoft adds 
it immediately brings their page up, happens all the time. I don't like to just use the arrow to scroll as it's too slow when you just want to 
quickly scroll down a long email. Wish they'd get rid of the ads or have a tiny bit of space beside the bar to allow for slight movement.

Help … Outlook.com Primary and Alias Account Swapping. Using Bell Canada “Sympatico” account provided by Microsoft.

30. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I have had MS email accounts since the late 90's and Hotmail.  Years ago internet providers assigned email accounts to people with their monthly contracts for free.  Bell Canada accounts were all ###@sympatico.ca .  A few years later, Bell switched to have Microsoft provide the email services first through the Hotmail services and now through the Outlook.com service but have retained the sympatico.ca email addresses.  I currently log on to Outlook.com using my ###@sympatico.ca account.

 

My concern is now that I have invested in a Windows Phone, a Windows Tablet and my windows 8 desktop, which all are linked to my ###@sympatico.ca account,  when I move next year ( I move often in the military) if I do not stay with Bell as my internet service provider I will loose access to all of the cloud services and email including my skydrive associated with my account.

 

I have created an alias account that is linked to my primary outlook.com account and have gone through the settings to swap the alias and primary accounts but the button is greyed out for my sympatico.ca account and can't be clicked.

 

I no longer want to be tied to Bell Canada's account through Microsoft but I want to keep all of my existing Cloud accounts and purchase history.  I have tried to do the opposite and create a new outlook.com account and add thet sympatico.ca account as a alias but outlook recognizes this as an existing outlook.com account and wants me to set it up as POP3 or IMAP forwarding instead. 

 

I have seen this question asked in forums before but most answers fail to see that the sympatico accounts are provided by Microsoft.

 

 

Thanks for helping.

MS Outlook.com Account Help. Swaping Alias email with primary account. (Using “Sympatico” email provided to Bell Canada from Microsoft)

30. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I have had MS email accounts since the late 90's and Hotmail.  Years ago internet providers assigned email accounts to people with their monthly contracts for free.  Bell Canada accounts were all ###@sympatico.ca .  A few years later, Bell switched to have Microsoft provide the email services first through the Hotmail services and now through the Outlook.com service but have retained the sympatico.ca email addresses.  I currently log on to Outlook.com using my ###@sympatico.ca account.

 

My concern is now that I have invested in a Windows Phone, a Windows Tablet and my windows 8 desktop, which all are linked to my ###@sympatico.ca account,  when I move next year ( I move often in the military) if I do not stay with Bell as my internet service provider I will loose access to all of the cloud services and email including my skydrive associated with my account.

 

I have created an alias account that is linked to my primary outlook.com account and have gone through the settings to swap the alias and primary accounts but the button is greyed out for my sympatico.ca account and can't be clicked.

 

I no longer want to be tied to Bell Canada's account through Microsoft but I want to keep all of my existing Cloud accounts and purchase history.  I have tried to do the opposite and create a new outlook.com account and add thet sympatico.ca account as a alias but outlook recognizes this as an existing outlook.com account and wants me to set it up as POP3 or IMAP forwarding instead. 

 

I have seen this question asked in forums before but most answers fail to see that the sympatico accounts are provided by Microsoft.

 

 

Thanks for helping.

 

About Spam

30. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
I’m a system administrator managing the email servers of our clients. I have seen too many incidents where server IP address gets blacklisted on Microsoft due to which valid and important emails get blocked whereas it is far less on other popular websites such as Gmail and Yahoo.

 

The incidents of MS blocking the emails which I saw during my work prevents me to use my live.com email address for my professional email because I fear if some company sends me a recruitment email if by chance it gets blocked they will never bother to send second email and I’m in a big loss.

 

The problem is that the email address which I have with live.com looks professional and the same is not available on others so what I should I do? Shall I risk of keeping my email address on live.com?

 

 

 

 

 

Cannot attached Word files to Outlook emails

30. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

 

It beggars belief that Microsoft continues to make ever increasing mistakes in their software.  Why do we need to wait 10 minutes for Windows to load only to face ever more puzzling menus in Excel, Word etc. and to face ever more bizarre Outlook menus.  And today I see that the new format of Outlook is not (seemingly) compatible with Microsoft Word attachments.  Seriously?  The amount of R&D Microsoft spends and you end up with this?

 

Apple focuses its products on what the consumer needs.  Microsoft seems to aim to please IT geeks who revel in designing complex programmes.  I have just had Office 2010 installed - and immediately it crashes Word when I select a font change or crashes Excel when I do the same.  People use Apple because the want to but use Office because they have to (corporate policy).

 

Right, I will go for a long coffee break while I reboot Windows....

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