i got this email from Microsoft account,
Congratulations!
We have confirmed that you are the owner of *** Email address is removed for privacy ***. An additional email with a link to reset your password has been sent to this email address.
Thank you for your patience while we verified the information you submitted. Microsoft takes the security and privacy of our customers very seriously, and we are committed to protecting your personal information.
Don’t get locked out again
Once you access your account, we highly recommend you update your password reset information with
a phone number or alternate email address. This will make it easier for you to gain access to your account in the future if you are locked out again.
Thank you!
Microsoft Support Team
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052
USA
but i didn't got any additional email with a link to reset my password.
Please help!
Having just spent 40 minutes on the phone to 3 diffrent Microsft support people, I have been told to post my issue on this forum and someone from Microsoft will help me.
When I try and log into my Microsoft Account, I get a message that says it looks like someone might be using your account. So i click "next" and attempt to request a security code. I have the option of text or email. Text doesn't work as I input my landline and not mobile number when i set up the account, ut when I select email, it brings up an email message to say, the service is unavailable please try again later.
I have tried the third option to verify my account which requires a form to be filled in, but all I ge in response to this, is a password reset and when i try an log in, I still get stuck at the security code screen.
I an using IE and have tried diffrent computers, iPhone, Blackberry etc.
Any help is appreciated as I don't want to lose my xbox live gold membership and Gamertag by simply opening another account.
Thanks.
"Microsoft account password reset code: *******" (change the stars by 7 digit number code)
As i have never requested a password change i am worried about the safety of my account (i use it mainly for my XBOX)
I am affraid to login into my account, because i know that is probably someone who try to mess with my microsoft account...
So what i am supposed to do/ what its the best way to avoid that kind of situation?
P.S. you shoud add a "Microsoft Account" in the category dropmenu below
Hello,
After installing the Windows 8.1 does not work for me SkyDrive. When you try start apper the message "Sorry, there was a problem try again later." Trying to run the application Skydrive with bar on the desktop does not work also. I ran the tool for solving problems with your account, and got the message: ""Problems with Microsoft account Policy - not solve, "Authentication information is incomple - detected", "some settings have sync turned off - detected"
The situation is similar for the second profile! (I have two on this computer)
Other applications run normally - email application, shop etc.
What to do?
I need your help.
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