I suspect my account is hacked AGAIN!

28. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Can you please send me the most recent login information like the date and time/IP in the most recent 3~6 months? My account was hacked before and now it seems being hacked again... Also I suggest Microsoft to add a section for email clients to review the login history ourselves conveniently, considering it is so easy to be hacked again and again and so difficult to get it back...

Ad Free Outlook.com Automatic Renewal

28. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
I have received an e-mail from Microsoft telling me that my subscription to Ad Free Outlook.com will be automatically renewed on 25th November 2013 and that my card will be charged £14.99. It gives a method to cancel this 'subscription' via the Outlook web site but when I sign in there is no 'subscription' link and there are no card details in 'payment options'. Questions: Do I have a subscription Do Microsoft have my card details? I called the support number and the operative was unable to find an account under either my Outlook e-mail address, my Hotmail e-mail address or my Home billing address? They said that the only way they could search further was if I gave them my FULL Credit Card number. I declined. I queried that if I don't have an account, why did I receive an e-mail telling me about the renewal? They said that they didn't know but my only course of action if I am charged is to lodge an exception with my Credit Card company! I don't think that reply is acceptable. Do Microsoft honestly not know what the **** is going on in their own business?

SKYDRIVE for a school

28. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I need help setting up a large number of teacher and student accounts.  I seem to be going around in circles with the ticket system.  

(This is what i received from Microsoft already)


Hello Phillip,

 

I apologize for the inconvenience; however we are not the right team to handle this issue.

 

The best I can do to help you is to point you in the right direction.

 

For issues related to Skydrive  please follow this link:http://answers.microsoft.com/en-us orhttp://windows.microsoft.com/en-IN/skydrive/skydrive-help#skydrive-help=tab1

 

I hope the information provided will be helpful and will serve the purpose

 

I will now proceed towards the archival of this case.

 

Thank you for choosing Microsoft.

 

Best Regards,

Nalin Sawle 



Pasa algo con outlook?

28. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Llevo varias intentando acceder a mi correo outlook.y no lo consigo, envio la información a Microsoft y no me dicen nada, veo en el registro que toda mi cuenta funciona correctamente y no es cierto. Si esto sigue asi, tendre que darme de baja con la molestias que esto ya ocasiona de perdida de correos y datos.

Estoy muy descontento, pues outlook. no me ha funcionado.

Alguien sabe como puedo solucionar o me doy de baja directamente

Lost e-mail address

28. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
Hi, I created a .co.uk email address while I was living and working in the UK. I since moved back to South Africa. Outlook forced me to update my security details and I could no longer sign in. After numerous attempts to recover my password and e-mail I still have no luck. I filled in the form which Microsoft have provided me and submitted this through another e-mail address which Microsoft asked me to do. Several months has now lapsed and I still have no joy, I still have not gotten my e-mail access and I am devastated by this. I have nowhere to go for help now. Is there anything else I can do to get my e-mail back? Regards. Jan 

Lost e-mail address

28. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
Hi, I created a .co.uk email address while I was living and working in the UK. I since moved back to South Africa. Outlook forced me to update my security details and I could no longer sign in. After numerous attempts to recover my password and e-mail I still have no luck. I filled in the form which Microsoft have provided me and submitted this through another e-mail address which Microsoft asked me to do. Several months has now lapsed and I still have no joy, I still have not gotten my e-mail access and I am devastated by this. I have nowhere to go for help now. Is there anything else I can do to get my e-mail back? Regards. Jan 

Microsoft accounts

28. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
I have multiple Microsoft Accounts.  I have not been able to access windows store because of account sigh in errors. I would like to remove all Microsoft accounts and use just one for all. Thank yhou for any help

SkyDrive subscription has stopped working

28. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
In September I purchased a 12 month subscription for an additional 100 GB of SkyDrive space. It worked fine for about 10 days and then, although my account says that I have an active 100GB subscription the drive size is back to 7GB.

I have just about gone mad trying to find someone in Microsoft who can help.

I have followed all the various instructions on different pages but it seems that Microsoft assume that there is nothing that can go wrong with SkyDrive that can't be fixed by the user, so no-one is responsible for this sort of issue.

There must somewhere be a hold all place for issues that should not be able to happen, like this one.

Does anyone know how to find it?

PS. Sorry about the topic selection, but there is not even a topic selection to cover this sort of issue.
« Older articles
Newer articles »