Problems with Categories

10. May 2014 · Write a comment · Categories: livemail · Tags: ,
Thanks for getting back to me about this.
 
I have created a number of Categories from individual email addresses. 
These addresses all work OK if used singly.
 
When I try to send an email to a Category, (I prefer to all them Groups) I
frequently get a message that the addresses have not been recognised.  Browsing
this problem, I see that many other have had the same problem.
 
If I rebuild the Group (which can be quite time consuming for a large
number of addressees), with exactly the same individual email addresses and
cancel the old Group, the email goes out perfectly OK.
 
On one occasion recently I edited a Group that did not work by adding my
own email address and then sent the email without any problem.
 
I used Outlook Express for many years without ever having this problem.  I
really do think Windows Live Mail 2012 has a problem with Categories.
 
Looking forward to hearing that you have cracked it!
 
Best regards,
 
Agroped
 
F
rom:
Microsoft Community
Sent: Saturday, May 10, 2014 4:20 PM
To: *** Email address is removed for privacy ***
Subject: Question has reply: Windows Live Mail 2012 -
Groups
 
YOUR
PROFILE | FAQ


Hello Agroped,

Your question on Microsoft Community has received a
reply from Andreo Paulo_D.
Reply

Hi,

Welcome to Microsoft Community and we apologize for the delayed response.

I understand that you're having issues sending a group email. To start off, I
would like to ask some few questions.

> Does the same issue when you send an email using a web browser?

> Have you already tried to send an email individually?

In the meantime, please check if there are invalid email addresses included
in the group that might be causing this issue.

I'm Looking forward to your reply.

Thank you.



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this reply on Microsoft Community.


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Synchronization error 0x800488EB

09. May 2014 · Write a comment · Categories: livemail · Tags: ,

I would like help from Microsoft for this error: Synchronization error 0x800488EB

I have removed my account from Windows Live 2012 and tried to add it again, but it won't add unless I change it to a pop server, which then does not show or sync my folders... TOTALLY FRUSTRATED!!!

Outlook colour categories not showing up

09. May 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,

Hi I am having terrible problems with outlook and coloured categories. I have been using outlook from the office mac 2011 home and business addition on my iMac and make extensive use of the colour categories for my work calendar.  I also access my calendar on my iPad and iPhone and this is where it just doesn't seem to be compatible.  initially the calendar kept getting corrupted and duplicated and after much web trawling I found help and have now urned off the apple i-cal syncing and do not use it at all.   

In trying to find a solution i have taken out a Microsoft exchange account with a new email and this works great on the iMac but on the iPhone and iPad i only get the light version when I log on regardless of which browser i Use.   I see all the emails and calendar entries but it's only a lite version and no access to categories etc. 

So I signed up for the Microsoft 360 home 30 day trial being told that the Outlook web app would solve the problem but i still don't get any coloured category information just lists of entries. all the entries are there but no colour coding. 

Also when i downloaded the 360 version of outlook all the categories changed colours! and still only show up on the iMac.  

No one wants to take responsibility or provide an answer. Apple care say that they cannot support Microsoft products such as outlook and tell me to ring Microsoft.

Microsoft tell me they cannot support apple or outlook or office 360 because I am using a Microsoft exchange account. 

My Microsoft exchange account provider 1 and 1 tell me it is a Microsoft/Apple issue!!!   My email, syncing etc all work fine its just the format it gets displayed in.

The only solution I can see is if I buy a macbook as then I will be able to install the full version of outlook. it seems a bit extreme and an expensive option.

Any help greatly appreciated.  Im losing the will to live. 

Password issues

07. May 2014 · Write a comment · Categories: Uncategorized · Tags: , ,
I have reset my password several times and I'm able to log in via msn.com or Microsoft.com; but I can't log in via windows live mail with my msn email and new password. Can anyone help me as I can't get support from Microsoft directly.  I have called so many numbers and chatted with so many support people; but they all say they can't help me and there seems to be no other alternative to getting support but through this forum. The only way I can get replies is to monitor this forum's website since I can't get my emails from windows live mail anymore. Unless I can log in via msn.com

Windows live and outlook service is completely unreliable

30. April 2014 · Write a comment · Categories: Uncategorized · Tags: ,

Microsoft, I have a serious problem with your email service delivery. Same issues for Outlook and for Live Mail

Contacting Microsoft on phone for assistance is not easy as I will not sit on line internationally for an hour waiting to talk to an assistant.

Location... I am in Shenzhen China.

Network Service... either direct to on line service to China Mobile or via a proxy server as needed. Service providers vary.

Separate Email addresses on Windows live:... 14, with Hotmail, outlook, and live extensions.

Email addresses on Gmail... 1

Operating system:... Windows 7 with all upgrades in place. Versions come from Australia, not China. Australian computers

Legal copies:... yes to all programs installed

Number of computers: 5

Locations of computers: 3 places in China, 1 place in Australia

Conditions of use: Both business and personal

Problem:

I have been using windows live for as many years as its existed and outlook recently, To my knowledge all my systems have the latest upgrades installed.

However Microsoft email service is completely erratic and not consistent. This problem has become more serious in recent months. It did not always exist. This usage is in Shenzhen China.

In China I have two computers on my desk each with a version of windows live 2012 running. Two computers helps to overcome service problems. When I log on in the morning these days, most times some or all of the email addresses will not work. One or more versions of your error messages come up. Different messages numbers come up for different email addresses... but error messages are not consistent day to day. Often by afternoon, most of all of the email addresses will work normally. But it varies. And... each computer may have different email addresses in or out of service. Service is not consistant between both computers.

This means that the problem lies outside my computers. It does not matter if I use direct connections to local services or via a proxy, the problem is the same. A second office in China with a different service provider even when using the same computer creates the same problem... erratic service on both or different computers.

Many times if trying to send a larger file (say less than 3Mb) the sending fails other times it works fine. When receiving multiple files with attachments, say four consecutive separate emails, sometimes all will come through... and sometimes all or some may fail. Sometimes one comes through while the next three have the same attachment as the first, but no text... instead of the correct attachment. So the multiple transmissions are corrupt and are a fail.

Here's the rub, Microsoft... Gmail does not have this problem. So what is wrong with you.

I'm so frustrated that I am now at the point of switching the most critical service to Gmail, but I've been with Microsoft for so long... I'm giving you one last try to assist me. And you fix it or I go.

I have to say, attempting to get through to you for email service assistance is the most frustrating thing imaginable. Other questions I had recently with another problem recently also a Microsoft email issue, not my issue... were a frustrating failure.

Please assist to resolve this problem,

Peter Upfield

I cannot access my Windows Live Mail – server error 0x800488FE

29. April 2014 · Write a comment · Categories: livemail · Tags: , ,

I cannot access my Windows Live Mail .  It tells me it is executing a sent mail and does not do anything.  I have been in touch with Optus and Microsoft but to no avail   Could you please fix this problem   Philomena Murphy

Split from an old thread 

How do we obtain old serial number for Office:Mac from Microsoft.

24. April 2014 · Write a comment · Categories: Outlook for Mac · Tags: , ,
MacBook Pro hard drive failure. Replaced it. Office programs dont function. Office:mac requests serial # How do we obtain old serial number from Microsoft.

I have looked at all the questions relating to unable to print from WLM and have as yet been unable to see a deffinative answer from MICROSOFT.

22. April 2014 · Write a comment · Categories: livemail · Tags: , ,
As above I am unable to print anything from WLM . If I use the print button or use the drop down menu print button I have no box opening allowing me to print in any form. Can any body help ? Using Widows 7. Please do not get to technical as only a starter in computing.

Broken wireless mouse for use with wireless keyboard

19. April 2014 · Write a comment · Categories: Uncategorized · Tags: , , ,
Purchased new wireless Microsoft Mobile 3500 mouse for use with wireless Microsoft keyboard 2000, with HP laptop.   Mouse works but wireless keyboard does not--never liked the flat keyboard on a laptop.  How to solve this problem? 

Problem with opening file in Microsoft Live Movie Maker (error 800400)

14. April 2014 · Write a comment · Categories: Uncategorized · Tags: ,

Hello everyone,

I allready red that some people had the same problem as me but all the suggestions did not work out for me.

That's my problem:

When I was working on my Microsoft Live Movie Maker project suddenly my computer crashed (I guess it was because of overheating). Fortunately I had just saved my file and so after a newstart of my computer I tried to open the file but Movie Maker told me, that my file is damaged and that I cannot open it anymore.

I allready asked the Microsoft Support Team twice via the support form to help me with this problem, but so far I did not get an answer. I guess my mails did not reach them... But my file is allready uploaded onto OneDrive and made public.

How can I solve my problem?

Thank you in advance!

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