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I had an MSN e-mail account that was hacked several months ago; Microsoft blocked it entirely, so I could not open it to read or send messages. I then
opened a new account, using the Outlook e-mail. The new account is working normally; however, when I want to forward photos or pictures from
Facebook, MSN news or other sources, I get an error message referring to the old hacked account. I tried uninstalling Windows live mail 2012 and
then reinstalling it, but the problem persists, when using my Dell desktop. However, if I try to forward pictures using a very old Lanovo laptop,
the screen shows the old e-mail and the new one, and I can click on the new one and the transmission goes through. How can I eradicate the
hacked e-mail account from my desktop computer?
My hotmail a/c which months ago Microsoft changed to outlook has not worked since Jan. 19. When I open it I see my folders but cannot open them nor any emails which I am now getting on a different a/c but I want my folders. I have Windows Office 2007 and XP which only allows me to have internet explorer 8. I've written every day to Microsoft and they acknowledge receipt but the problem persists.
I had a Microsoft account (*** Email address is removed for privacy ***). I closed it during one of the troubleshooting steps for some Azure related issues. Now, I need to re-open it. I cannot sign in with that account or create a new Microsoft account with that email (it says *** Email address is removed for privacy *** is already set up as a Microsoft account. Try signing in with this email, or choose a different account name.).
Please help. Thanks!
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