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I have had my Hotmail email account for 8 Years and recently tried to put my email address on my mobile phone and as my password has been automatically signed in for this time... I could not remember it.
I filled out three forms to prove it is my account and they did not accept it ... even though there was plenty of proof it was my account.
I also went through the code system for Hotmail to send me another password using my mobile phone which has also not changed in 8 years ... but that was rejected as well.
I have a lot of important information on this email that I am desperate to access it asap.
I have also tried to contact a support line ... to no avail.
I have also started a new Hotmail account and let them know that my account has been temporarily blocked and that In was not successful with the recovery form.
I have received an email from them ... but all it does is go to a support page... no help!
Please can someone help me recover my email address... I appreciate that Hotmail have very good security ... But it is my account and no one else has ever had access to it... I am desperate.
Hope to hear from some one who can help me with this.
Thankyou
Mike
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