I can receive emails and still view all of my messages, drafts etc, and log in as usual. But I cannot send any emails!!
I have gone to the Add a phone page to verify my account with a mobile phone number. I was sent a text message with a four digit code in,
entered it when prompted, but I am still unable to send emails. Please sort this problem out ASAP as this is a business account- I can not operate my business properly if I cannot send emails.
And there is no reason at all for this block to have been placed on this account.
The primary email address associated with the Microsoft account I use on my Xbox and Windows Phone is one associated with an ISP. I also have an outlook.com alias associated with this account as well as my mobile phone number. I will be leaving my ISP in a few weeks and want to know whether or not I can still manage the account even if the primary email address is no longer active. E.g. will emails relating to this account be sent to the outlook.com alias as well as I will not be able to read or respond to emails sent to the ISP address?
If I need to rename the primary email address my understanding is I will not be able to use the existing alias, is that correct? Also, according to the information listed here I will have to factory reset my phone. Is that correct? The same page states that renaming isn't recommended so I'm hoping I will be able to manage the account using the existing outlook.com alias - I really don't want to reset my phone if it can be avoided.
I am trying to forward my e-mail from one hotmail.com account to another - I have done this before succesfully. Even though I have had both of these accounts for months, it will not let me forward without entering a mobile number. I do not have a mobile number so I cannot proceed. I have tried to verify the originating e-mail address using "adding e-mail addresses" and then receiving a code, but entering the code does not allow me to forward the e-mail from that account to my other account. It still wants a mobile phone number. Now, it will not let me log in to the originating account, and the only way I can gain access is through the linkage with my other accounts.
Basically, I want to forward e-mail from accont a to account b- it says it needs to verify my account for security reasons and asks for a mobile number which I don't have. It is also now denying me access to signing directly into account a now. As I mentioned, I have done this a few weeks ago succesfully from account c to account b with no problem.
I need access directly to account a again which I lost today, and I need to be able to forward from account a to b without a mobile number since I don't have one.
It would be great if you had a support e-mail address to ask these questions
Dear Sirs,
I have a Hotmail account *** Email address is removed for privacy *** with my ex work number ***** but 3 or 4 days ago it was hacked. Someone in my company knew my jobs mobile phone number. He hacked my account. His name *****. his number is *****
Now I can't log into my account. I dont remember my account security details etc.
Please can you help me.
Than You very much.
Yours Faithfully,
Ersan Celik
*****
i have tried to use the security code option but as my daughter set up the account i do not know what phone number she used and she doesnt remember either. i have put my mobile phone number in but did not receive the code. i have also tried sending the password reset to the email addresses attached to the account but dont know whose they are as my daughter set up the account and she doesnt remember either or they dont exist anymore.
the photos and contacts are the most important to me...if you could please just
i am using my computer technicians account to contact you as i cannot sign into my own email..they are from format c computers and are friends of my daughter. you can send any information to her as she is still helping me, her name is janine howe.
this is very important.
thanks
doreen merrick
*** Email address is removed for privacy ***
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