This morning, my husband receives a "failed to log in" message from his mobile phone on his outlook.com. He tries to log in but same messages appear. This relates to his outlook.com email. He went to his alternate email and saw that there were some prompt on his alternate email that he has requested for a changed in his email address which he did not. He tries to follow the instructions from the alternate email there but it keep asking my husband to log onto Microsoft outlook and again there is a prompt stating that his email is not valid. He does not know what to do now as he cannot access his email at all.
Please assist
Hi All,
I've a very similar situation as MaryWellsOn, but this happens on my mobile phone, not on the computer, so I just clear the cache on both, but this doesn't help, any idea how to solve this?
Thanks,
Kenny
I have had Hotmail as my default windows live mail for several years and it was my incoming pop3 and outgoing smtp on my computers and til about a month ago was for my LG Android phone too. Not I can't sent photos over Hotmail and I can't use Hotmail or get it connected on my mobile phone. Do I need to have a paid account with Hotmail to be able to make it pop3 again and have all the same features I use to have? IF so, how do I go about that in a safe way? Thank you.
CL
the only reason i am seeing is the microsoft has stopped the address from being accessed. i have many important contacts and emails on that address and i would like to continue using that address. i am extremly angered by this. my live.co.uk account still works but my two previous hotmails do not, they are all the same password so if one was hacked they would all be. there is 0% chance of it being compromised.
Hi there,
I have recently added my hotmail account that i have had for over 4 years to my android Samsung phone. I have been recieving messages regulary via mb phone, but now I cannot access my hotmail account on a PC. It says " Acount doesnt exists" Unyet im still getting daily emails to my mobile phone.
Please help fix this.
Kind Regards
min
Original Title: HOTMAIL PROBLEM ON MOBILE PHONE - URGENT
I have recently bought a new laptop with Windows 8. Due to tech problems, Microsoft technician kindly ' took over' my laptop and sorted out the setting for me whilst I was online. They explained to me that I needed a Microsoft acct which was set up as <removed by moderator> to enable windows 8 to run. They also advised me that Hotmail had changed to outlook and they set up an outlook account for me <removed by moderator> (although I cannot recall what password was set up on that, I thought they said it would be the same one as my Hotmail acct ??? However I can still receive my Hotmail emails on my laptop and I receive the odd email to my <removed by moderator> and this is where I can see my <removed by moderator> emails (very few of these received). My main problem at the moment is that I rely heavily on my mobile phone advising me when I have new emails for my gmail acct <removed by moderator> and my hotmail account <removed by moderator> All was ok until I went onto windows 8 and I was given this new outlook email address to replace Hotmail - I know find that I have a constant notification message on my mobile phone <removed by moderator> saying - Account Shirley Philipps requires re-login. When I click on this to perform the task I am shown a sign in window asking for my Microsoft acct and password. I have tried inputting my <removed by moderator> and the password (it doesn't like that) I have tried <removed by moderator> and guessed at all the passwords I have ever had and it doesn't like that and then tells me to sign in using my <removed by modereator> acct. When I do this it tells me that there is a mismatch with the name and password and to try again. One thing is for certain I DO KNOW MY HOTMAIL ADDRESS AND PASSWORD. Please do your best to try and sort this out for me as I am now getting to the end of my tether with it. My home telephone number is <removed by moderator> (my mobile signal where I live is virtually non existent when it comes to voice calls). Also please note that I do not always get alerted to my Hotmail / outlook emails anymore on my mobile phone although I have not changed any of the settings on my phone.
Many thanks,
Shirley Philipps
<removed by moderator>
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