Unable to access account on mobile device after setting up account on Windows 8

25. June 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Original Title: HOTMAIL PROBLEM ON MOBILE PHONE - URGENT

 

 

I have recently bought a new laptop with Windows 8. Due to tech problems, Microsoft technician kindly ' took over' my laptop and sorted out the setting for me whilst I was online. They explained to me that I needed a Microsoft acct which was set up as <removed by moderator> to enable windows 8 to run. They also advised me that Hotmail had changed to outlook and they set up an outlook account for me <removed by moderator> (although I cannot recall what password was set up on that, I thought they said it would be the same one as my Hotmail acct ???   However I can still receive my Hotmail emails on my laptop and I receive the odd email to my <removed by moderator> and this is where I can see my <removed by moderator> emails (very few of these received). My main problem at the moment is that I rely heavily on my mobile phone advising me when I have new emails for my gmail acct <removed by moderator> and my hotmail account <removed by moderator>  All was ok until I went onto windows 8 and I was given this new outlook email address to replace Hotmail - I know find that I have a constant notification message on my mobile phone <removed by moderator> saying -  Account Shirley Philipps requires re-login. When I click on this to perform the task I am shown a sign in window asking for my Microsoft acct and password. I have tried inputting my <removed by moderator> and the password (it doesn't like that) I have tried <removed by moderator> and guessed at all the passwords I have ever had and it doesn't like that and then tells me to sign in using my <removed by modereator> acct. When I do this it tells me that there is a mismatch with the name and password and to try again.  One thing is for certain I DO KNOW MY HOTMAIL ADDRESS AND PASSWORD.  Please do your best to try and sort this out for me as I am now getting to the end of my tether with it.  My home telephone number is <removed by moderator> (my mobile signal where I live is virtually non existent when it comes to voice calls).  Also please note that I do not always get alerted to my Hotmail / outlook emails anymore on my mobile phone although I have not changed any of the settings on my phone.

Many thanks,

 

Shirley Philipps

<removed by moderator>

Unable to access account on mobile device after setting up account on Windows 8

25. June 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Original Title: HOTMAIL PROBLEM ON MOBILE PHONE - URGENT

 

 

I have recently bought a new laptop with Windows 8. Due to tech problems, Microsoft technician kindly ' took over' my laptop and sorted out the setting for me whilst I was online. They explained to me that I needed a Microsoft acct which was set up as <removed by moderator> to enable windows 8 to run. They also advised me that Hotmail had changed to outlook and they set up an outlook account for me <removed by moderator> (although I cannot recall what password was set up on that, I thought they said it would be the same one as my Hotmail acct ???   However I can still receive my Hotmail emails on my laptop and I receive the odd email to my <removed by moderator> and this is where I can see my <removed by moderator> emails (very few of these received). My main problem at the moment is that I rely heavily on my mobile phone advising me when I have new emails for my gmail acct <removed by moderator> and my hotmail account <removed by moderator>  All was ok until I went onto windows 8 and I was given this new outlook email address to replace Hotmail - I know find that I have a constant notification message on my mobile phone <removed by moderator> saying -  Account Shirley Philipps requires re-login. When I click on this to perform the task I am shown a sign in window asking for my Microsoft acct and password. I have tried inputting my <removed by moderator> and the password (it doesn't like that) I have tried <removed by moderator> and guessed at all the passwords I have ever had and it doesn't like that and then tells me to sign in using my <removed by modereator> acct. When I do this it tells me that there is a mismatch with the name and password and to try again.  One thing is for certain I DO KNOW MY HOTMAIL ADDRESS AND PASSWORD.  Please do your best to try and sort this out for me as I am now getting to the end of my tether with it.  My home telephone number is <removed by moderator> (my mobile signal where I live is virtually non existent when it comes to voice calls).  Also please note that I do not always get alerted to my Hotmail / outlook emails anymore on my mobile phone although I have not changed any of the settings on my phone.

Many thanks,

 

Shirley Philipps

<removed by moderator>

Invalid certificate error on mobile phone

29. March 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

I have an Orange Rio mobile phone which has an email facilty.  Everytime I ask the phone to send and receive an email I receive the following message:

Invalid certificate error: a certificate has expired or has invalid validity date. Certificate details, serial number: 11 21 FB 2A 7C 6A 4A 08 34 0A D3 DA C1 61 B7 04 DD 21  Version2 Issuer Globalsign organisation. Validation CA-G2 Global sign nv-sa BE Subject: pop3.live.com microsoft corporation redmond wahsington US valid from 9.3.2013 Valid to:9.3.2016 etc


This is a regular occurrence and is now popping up all the time even when texting and using internet. I have contacted Orange who advise me this is a server problem with either Microsoft/hotmail and should contact you.
Please could you advise.

Why can’t I send/receive SMS messages to mobile phone from my desktop Windows Live Messenger?

12. February 2013 · Write a comment · Categories: Messenger · Tags: , ,
For few years I have been able to send SMS messages to coworkers' moblie phones from my desktop. I am no longer able to do this. Does anyone know why?

Thousands of emails were moved without warning to my deleted folder. How can these all be restored to my inbox and sent boxes at once?

04. February 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
I am the only one who uses my computer.  I don't use a mobile phone.  Thousands of emails were automatically moved without warning to my Deleted folder.  How can these all be restored to my inbox and sent boxes without moving each individually?  Please reply ASAP.

sending an email………….

14. November 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , ,
when sending an email, i get an error message that i have reached my daily message limit...the fix was to add my mobile phone # and then a code would be sent to me to enter....i have done ALL that and am still receiving the same message about being over my daily message limit.....WHY??

"SMS services aren’t available in your area"

17. July 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , , ,

Received SMS code to my mobile phone months ago to set up alerts; confirmed activation in devices page.

 

Keep getting the same message when I check my phone number settings in Live:

 

"SMS services aren't available in your area".

 

If I originally received set up code via SMS, why can't I receive SMS alerts from Hotmail ?

 

Can anyone help, thanks !

i cannot receive mails on my mobile phone. it says invalid password and the password is correct, says to contact directly to homail. what should i do??

18. June 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , ,
i cannot receive mails on my mobile phone. it says invalid password and the password is correct, says to contact directly to homail. what should i do??
Newer articles »