Beginning 4 days ago, Windows Live Mail 2012 does not start properly. The splash screen comes up, it says "starting" and the green circle whirls around. It is downloading my mail, but never opens to any screen other than the opening splash screen.
I am running WIn 7 home premium 32 bit, on a Dell which had Vista (I installed 7 over it). Running Norton Antivirus, Iolo System mechanic and had installed super antiSpyware as well. All of these had been running for weeks to years without problems, but Saturday
the mail goes down.
Thus far, I have tried several fixes including an uninstall through control panel and reinstall from the website. I have also tried opening the mail app offline (no go either) and have tried disabling Norton and spyware as well, still no opening. So what now?
I have recently changed antivirus programs from ATT Mcafee antivirus to Comcast Norton antivirus; I can sign in to outlook.com but can't perform any functions such as read the e-mails. the address in the addressbar is (https://bay174.mail.live.com/default.aspx)
My os is windows XP Media Center Edition version 2002 service pack 3, computer: AMD athlon 64 processor 3200+ 2.0 GHz, 3.43 GB of RAM.
The only error message I see is in the bottom left corner of the screen (error on page)
The internet explorer info is: Version 8.0.6001.18702IC
Build 86001
Application Path C:\Program Files\Internet Explorer
Language English (United States)
Active Printer Canon MG6200 series Printer,winspool,Ne02:
Cipher Strength 128-bit
Content Advisor Disabled
IEAK Install Yes
Is there a way to correct this?
Dan Shepherd
Recent Comments