my account is blocked and i want to know how to unblock it.
I am not able to verify my account using the second email address I provided because I no longer have access to it. I haven't used the second email address for years.
Plus there is no phone number registered on the account.
Plus hotmail customer service is invisible or does not exsist - to help.
How else can I verify my account?
Thanks
I have tried as under, even logging out and loggin in again, but still does not let me change number. Any advice please??
To change the mobile number on your Profile, please follow the steps below:
1. Sign in to your Hotmail account.
2. Click Profile located under your name (upper-right part of the page).
3. Click Edit details.
4. Click Edit beside Contact info.
5. Change your Personal mobile number.
6. Click Save.
If you're having troubles changing your number on your Profile, kindly post back here so that we can assist you further.
To change the mobile number on your Profile, please follow the steps below:
1. Sign in to your Hotmail account.
2. Click Profile located under your name (upper-right part of the page).
3. Click Edit details.
4. Click Edit beside Contact info.
5. Change your Personal mobile number.
6. Click Save.
If you're having troubles changing your number on your Profile, kindly post back here so that we can assist you further.
I am trying to find out if I gave a person my home telephone number in the past over messenger.
Hi,
My account has apparently been blocked due to spam email (I have no knowledge of this so assume the account has been hacked), the accoutn in question is "Removed PII"(I have had to create a separate new account in order to post this request for help).
Unfortunately the process that is in place to unblock the account does not work for me as it does not send the code required to a location I can access.
I keep getting taken to a page that says my account has been blocked, and once I continue there is a question asking how I want to receive the code that will unblock my account. The prompter only gives me one email address that the unblock code can
be sent to but I do not know what account this is (it looks to be the account that is blocked..).
How can I get the code sent to me on a different back up email? The new address I have set up could be used (Removed PII) or even my mobile number (as the account does not have a record of my mobile number that option is not currently open to me).
Any help that is available quickly to unblock this would be appreciated, form the forum it looks as though a lot of people have the same issue so am surprised a better solution has not been put in place.
Thanks
Laurence
When I Try to access my hotmail account I keep getting an account blocked message because some one is using it to send spam. Then I get sent to a page informing me that I need a conformation number to apply in a box so I will be able to access my account.
The email account they send the number to is a old one and I can not get access to it. My hotmail account name is *** Email address is removed for privacy ***. All efforts to sign in to any site for help sends me back to my account blocked page and the cycle continues. I had to create a
new hotmail account just so I could post this question Its name is *** Email address is removed for privacy ***. Any help will truly be appreciated. Thanks Mike
Hi,
I've been having some problems with the chat history.
Normally, the files would be named according to the e-mail (*** Email address is removed for privacy ***), but on my new laptop they're being saved with a big number instead of @hotmail.com (examplexxxxxxxxxxxxx). Now this doesn't bother me, but some e-mails ending with .number (*** Email address is removed for privacy ***)
are being saved as example.96xxxxxxxxx. So Windows mistakes the .96xxxxxxxxxx as the file type, and hence I'm not able to open the logs (that are supposed to be XML files).
Any idea how to fix this?
I can't find a way to specify that the file type is XML, or a way to make Messenger save them as @hotmail.com.
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