I’ve picked up another odd problem with Microsoft Live Mail.

19. November 2012 · Write a comment · Categories: livemail · Tags: , , , , , , , ,
After clicking on a link, once I arrive at the new page I lose the ability to scroll up and down the page and can only read what is on the screen. This doesn't happen all the time. Sometimes I've found that repeatedly reloading the page will work and other times clicking on a secondary link, then hitting the back button clears up the problem.

Can’t close Windows Live mail 2011 ???

09. November 2012 · Write a comment · Categories: livemail · Tags: , , , , , , , ,

I am running Windows 7 64 bit with ALL updates etc etc.

Just recently I installed Windows 7 64 bit (was 32bit) and all seems well except for an odd problem with Windows Live mail 2011.

<PROBLEM> I can open send and receive mails with no problem but when I have finished using Mail I sometimes (80 - 90% of the time) seem to be unable to close the Mail application by clicking simply clicking on the "Close" "Restore Down" or "Minimize" buttons in the top right corner of the Mail window - it just freezes up ??

I can clear it by hitting right mouse button anywhere on the desktop and selecting Refresh and that clears the Mail screen, or by opening Mail again.

Any ideas ??

Thanks

JDB

Outlook 2011 for Mac searching by date

13. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , ,
I have an odd problem searching in Outlook.  I have done the usual steps of rebuilding the database, forcing Spotlight to reindex, deleting the files in the library preferences that Microsoft recommends.  But I can't quite believe this is an indexing issue.

The problem I have is this. I want to search for all Outlook mails that fall in a specific date range.  I have found that all Outlook searches by "sent" or "date received" using a date criterion work only if the date provided is not a calendar date. in other words it finds all mails sent "this week", "this month" perfectly.  I can also use the "greater than" criterion and enter the number of days, and that works too. Thus it finds all mail sent more than 700 days ago also perfectly.  But when I ask it to fund all mails sent before or even on 05/01/2011 it does not work, and produces strange answers.

When I called into the IT help at my university, the tech person there (not a mac specialist) seemed to have the same problem.  Is there an issue with microsoft exchange servers with the latest iterations of office 2011?

Grateful for any help.

Mark