Office 2011 for Mac cannot sync to iPhone or iPad

30. January 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,
Office 365 is now the economical and probably preferred way forward for SaaS and private home use. Thus far, I have been able to sort out the home computers with Office 365 and have all the apps working without issue (although the PCs have been a nightmare). 

So far, so good.

Now the issue. As Mac users, we are all familiar with Sync Services which has been around for a long time, but was never going to last long, and after Lion, I was surprised to still see it in Mountain Lion. I was not surprised when Mavericks dropped it, but obviously Microsoft was. I say this because there is now no way to sync iPads or iPhones without spending a load of cash in the process. This means that Outlook is virtually useless. Contacts, Calendar and To Do lists just don't migrate or copy and unless you have access to an MS Exchange server, this is not going to change. 

Don't panic (I thought) we have a BT account and BT has just migrated to Office 365 - just have to change to that email system and off we go!

No. It does not work either. 

So here we are, Office 365 installed, machines ready to go, but completely isolated form the mobile world and unable to sync our data using Outlook 2011 or Outlook 2013. 

I find it astounding to find out that what is supposed to be a flagship product for MS is so woefully inadequate nearly three years after the product was launched. Sync Services was going to die anyway (as anyone with an Apple Developer's Account would have known) so this is also something that should at least have thrown up a few alarm bells at MS central. 

Not wishing to shell out any more money for third party services, how do others go about syncing data or have they just given up?

Office 365 Update

29. January 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,
When I try and install Office 365 update I get prompted to close applications.  I close all applications but can't seem to close "Microsoft Alert Daemon" & "SyncServiceAgent" - both Outlook related applications that I don't see as being open.  This prevents me from updating Office 365.

Outlook 2011 for Mac doesnt start after last office update (office 365 home premium)

24. January 2014 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
Outlook 2011 for Mac doesnt start after last office update (office 365 home premium). Error: An error occured while launching: an unknown error has occurred in Outlook.

Outlook 2011 unable to see or search for my contacts.

08. January 2014 · Write a comment · Categories: Outlook for Mac · Tags: , ,

Hi,

 

One of my clients here at work is unable to see any contacts including the global ones.  We are on Office 365 and he can see all contacts in there.

 

I have asked him to add a new contact to his outlook client and see if it shows up on the cloud (Office 365) and it did.  I have also asked him to create on in the cloud and see if it shows up on hin client (Outlook 2011) and it did.  Even doing a search on Outlook 2011 returns with nothing.

 

I have rebuilt his Outlook profile but that didn't help either.  Any idea?

 

Thanks!

Slim

Contacts “File As” setting not in Office 365 for MAC

04. January 2014 · Write a comment · Categories: Outlook for Mac · Tags: , ,

I have shared my contacts folder with a user who has Office 365 for MAC (I use traditional Office 365 Pro for Windows).  They are entering and maintaining my contacts for me.  My contact folder defaults to "File As Last Name, First Name".  However there does not appear to be a File As setting on Office 365 for MAC and every time they enter a new contact or edit an existing contact, my File As setting for each contact added/changed switches to First Name, Last Name.  This ends up listing the edited records by their first name (ie. John Smith moves from the S's to the J's). 

 

Is there any way to set the Office 365 for MAC to File As Last Name, First Name for the contacts?

Mac Office 2011 Calendar Sync with Office 365 Premium Home

27. December 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , , ,
I have a subscription to Office 365 Premium Home and me and my wife both have outlook.com email accounts.  I have shared a calendar with her and she is able to see on the outlook.com web based outlook, however, the shared calendar is not showing on our laptop version of Mac Office 2011.  I am able to see everything on my Windows 8 Outlook 2013 no problem.  So seems like either I haven't configurly correctly for her Mac office or maybe this feature is not available (defeating the purpose of office 365 IMHO).  Any help would be greatly appreciated.

Thanks!

Transfering from Domain.live.com to Office 365 email. Need help

07. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
After 3 hours on the phone, I've been directed here for help.  Here's the rundown:

  • I created a custom domain email service through the page at http://domains.live.com/
  • Then I created an email (ex: *** Email address is removed for privacy ***)
  • After finding Live/Outlook didn't support Exchange, but the paid Office 365 does I decided to switch
  • I purchased the one domain hosted email plan and setup all the DNS, MX, CNAME, etc for the same domain as I did with Live
  • Once all of that was showing as propagated I removed all the MX and DNS provided by Live.com for their email service leaving only those for 365
  • I also want to use the same Email address as I did with Live.com on my new Office365 account (ex. *** Email address is removed for privacy ***)

  • Now when I log into Office365 and click Outlook, I am given an error message saying:

This account doesn't have an Outlook Web App mailbox.
You're currently signed in as *** Email address is removed for privacy ***. 
Please sign out, then sign in to Outlook Web App with the account you use to read your organization's email. Click here to sign out.

  • I can log into Outlook.com, the original service, as *** Email address is removed for privacy *** and send emails, but not receive.  Also my Exchange support isn't working.
  • I've since deleted that account entirely.  Still no fix to the problem
After being on the phone with Office365 support, who were great, it was determined that Live.com hasn't fully released my domain yet and that someone there needs to release my domain from the Live Service
Live has no phone support whatsoever.  I seriously need help as I depend on email for work and am currently in the dark if anyone who only has that way to contact me attempts to do so.

Purchased Office 365 Home Premium,But additional skydrive storage of 20GB is not added to my Skydrive account

06. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Hello there,

 

I purchased Office 365 Home premium(on 02-08-2013) by paying Annual subscription fee of Rs.4199/-. But the additional Skydrive storage of 20 GB is not added to my Skydrive account. I am using same Microsoft account to login to office as well as Skydrive.

 

Please help.

 

Gireesh.V

Office 365 and Skydrive problem

03. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
I registered my Office 365 with a yahoo account and Skydrive with my gmail account.  Everything works great on my computer.  I recently added Office 365 to my android phone.  When opening it needed to ne associated to my yahoo account but it will not access my Skydrive.  Is there a way to change one of the accounts so I can access my documents?

Office 365 for Mac

01. November 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
I have a subscription for Office 365, but I cannot get my macbook to recognize it, as 2011 seems to be the latest version for mac?  How do I log into my 365 subscription from my Mac?
« Older articles
Newer articles »