Database Error with Office 2011 for MAC

16. February 2014 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
After a new install of Office 2011 for Mac I constantly get this error -

There is a problem with the office database.

I have followed numerous support articles which have involved Using the Database utility to recreate it, deleting the folder, moving the folder to the desktop, I have deleted and reinstalled 3 times and get the same error all of the time.

Excel and Powerpoint load, Word hangs at the welcome screen and Outlook never loads.

Anything else I can try?

LB

problem with office database when opening junk mail folder

26. February 2013 · Write a comment · Categories: Outlook for Mac · Tags: , ,
When I click on my junkmail folder, I get a message that reads:There is a problem with the Office database. To use the database, you must rebuild it using the Database Utility. It then goes on to describe what the Office database is for. Once this message comes up, Outlook freezes (beach ball spinning). It gives me the choice to either cancel or rebuild. If I click "cancel" it closes Outlook completely. I haven't clicked "rebuild."

This only happens when I open the junkmail folder, otherwise Outlook appears to be operating normally. I'm concerned that one of the three emails in the folder is perhaps a virus?

Edit: just noticed that a block of time has disappeared from outlook meaning that emails that were received and responded to yesterday afternoon have completely disappeared from my system.

I'm using Outlook for Mac 2011, version 14.3.1

Thanks!

Leslie

Outlook Email Issue with my MAC

22. September 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , , ,
I cannot open my Outlook version for Mac. I keep getting the following messages:
1) Upgrade Office database 
2) Rebuild database utility 
3) Identity is older than this version of outlook. 
4)It will not allow be to rebuild it reads "done" Help is really needed.
5) I just purchased the new license for my desktop MAC. I synced my laptop MAC to the new desktop MAC than realize that I could not open my Word,PPT, Excel. Never used Outlook on my laptop. 

Any advice is greatly appreciated.

lmarsha

There is a problem with office database, don`t have Outlook and uptodate

30. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , ,
I have Office Home & Student, I installed after using the trial version. Now every time I open Word, Excel or Powerpoint I get the "There is a problem with the Office Database". I already tried the rebuild instruction to no avail and I don`t have Outlook. I`m up to date to version 14.2.3. Looking for a way to get rid of this message.

Cannot rebuilt identity after trying to upgrade Office Database (14.2.1)

16. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , ,

Error after installing Service Pack 2 (14.2.1).

Initial window message "Please upgrade the Office Database".

Then click on "upgrade" and gives me a message "Need to rebuild your identity" and goes to 1-5 steps finalizing with "your identity cannot be rebuilt".

 

 Then ALWAYS FAILS and the outlook seems corrupt as the initial message "Please upgrade the Office Database" keeps coming back. I have done this many times and tried freeing up space in the hard drive, creating a new identity but appears blank.

 

Please help. Thank you.