Outlook for Mac 2011 issue with multiple IMAP mailboxes – Loses IMAP inboxes when pressing send/receive

14. May 2014 · Write a comment · Categories: Outlook for Mac · Tags: , ,

Hi all,

I am having a very strange issue with Outlook at the moment, and hope someone has a solution...

I've used Office for Mac for a long time and Outlook is used every day for both personal and business use. I have a total of 6 mailbox accounts linked to it, 1 POP and 5 IMAP and have never had any real issues at all until now. This issue has caused me to stop using Outlook until I can get a solution.

I initially open Outlook and am presented with all the correct folders, etc. I am prompted to accept the certificates from the external IMAP gateways and so on.. No problems... However if I press the Send/Receive button strange things start to happen! Firstly and most importantly, all my IMAP emails disappear from the grouped inbox, and all I see is my POP emails. Plus I have no access to the inboxes of any go my IMAP emails!!

It happens every time and i've tried a database rebuild and even a full install of Office, but it still does it..

Any ideas?

Office for Mac 2011 / Calendar, Contacts, Tasks, Notes not syncing to iPhone

02. March 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,

I have recently added Office for Mac 2011 to my Mac Air.  Email is working fine, I'm getting my email off gmail with no problems.

However, I am having some issues.  

If I add a new calendar item in Outlook, it does not show up on my iPhone.  I've got sync services setup done and calendar, tasks, contacts, notes are checked.  If I go to iTunes, it says Calendar (for example) is handled via wireless and controlled in my phone.  

I checked on phone, iCloud is set to sync contacts, calendar, notes, so that looks good.  

If I log into iCloud itself, I don't see my new calendar item though, so it's not getting from Outlook to iCloud.  

Needless to say, the opposite isn't happening either - my old info (Calendar, Contacts, etc) are not showing up in Outlook - though Calendar items are in iCloud.  

I'm guessing I just don't have something checked or setup on the Mac, but not finding what it is...

Any suggestions?

thanks,

B

Use one data file between Office for Mac 2011 and MS Office 2010

29. October 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,

Hi, at the moment I use Outlook [office 2010] as my main email program at work.  I was wondering if I can use that .PST file via Office for Mac 2011 which is what I want to use at home.


I use drop box and therefore I can sync the .pst file across both computers that way.


is this possible? or do I need to buy Office 365 and then install that on both computers and have my datafile stored in the Microsoft's cloud service?



Outlook doesn’t fully launch after upgrade to Home & Business

20. October 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
I have just installed an upgrade from Office for Mac: Home & Student 2011 to Home & Business 2011.

However, Outlook appears in the finder and the program opens with no problem but no Outlook window appears. There isn't any error message or prompt but the program is definitely open. The only drop down menu option offered is 'Edit'

I need to restore a back up Outlook file so any help would be greatly appreciated.

Outlook for Mac 14.3.8 freezes Mac OS 10.8.5

15. October 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
Dear Forum,

I am using Outlook for Mac 14.3.8 (latest version) under Mac OS 10.8.5 (latest version) on a Macbook Pro Retina, Mid 2012.
I have been using Office for Mac on my Macbook happily for many months, but since about one month I have a serious problem.

Outlook will crash at random times, meaning I see the "spinning wheel", when clicking on the Outlook window. This alone would not be a tragedy, but I am unable to "Force quit" Outlook. Not only this, but soon after this all other active processes freeze as well! The only way to resolve the situation is to restart the macbook by holding down the power button.

I have contacted the Apple support, who suggested to clean the caches and to verify/repair the SSD hard disk. This has been done, but it has not solved the problem. And interestingly, the freezing occurs only when Outlook is running, so I would be tempted to exclude a hardware or OS defect.

Unfortunately I can not say what has triggered this issue (e.g. update of Outlook or update of Mac OS). 

I would be thankful for hints on how to investigate this problem in more detail. I have checked the Console, but found no entries that could be related to this.

Best regards,
Leopold Talirz

Down Load Email File

28. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I am running 2008 Office for Mac on a Mac Book Pro.  I am using outlook as email.  

I would like to down load a email file that contains 450 emails to my desk top so I can the put on a CD.  I would greatly appreciate help with this.

Thank you 
Len

20997

27. September 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
Hi there microsoft users! 

I was just doing some stuff on my Macbook when Outlook suddenly stopped working. I had to 'rebuild database', but this didn't work. There stood some kind of code: 20997. I tried it several times and it never worked. I think I've got Office for Mac 2011, but it could also be Office for Mac 2008. Is there someone who could help me? 

Thank you & kind regards!

Font compatibility in Office for Mac and Windows

12. July 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
I am using Office for Mac, and my problem/question is - when I set the font at size 10 or 12 for (say) Ariel or Verdana as my default font in Outlook, the characters look very small. To make the characters appear a reasonable size, I need to set the font size to 18. Now if I send a mail with this font size, the recipient will see unusually large characters. 

On the other hand, when I use Outlook with my Windows laptop, the font size of 12 is much larger (as compared to size 12 in Mac), and easy to read as I type my mails.

One solution is that i write my mails in font 18 and then reduce them to 12 before sending them. But that is cumbersome at times, I tried changing the screen resolution, but then the fonts appeared blurred.

How do I change the colour of unread emails?

11. May 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
I have just bought my first Mac and struggling to work out how I change the colour of unread emails on Office for Mac?  It's very simple on windows, but doesnt seem to be an obvious solution on the mac version?

Office for Mac 2011 Product Key

30. April 2013 · Write a comment · Categories: Outlook for Mac · Tags: , ,
I bought and installed Office for Mac 2011 a couple of years ago. I decided today to check out Outlook since it offers email scheduling and Apple's Mail program doesn't. When I opened the program it asked for my product key. It was a digital download from digital river, but I can't find the email, and it looks like I didn't save the key on my macbook. I use Word, Excel, and Powerpoint all the time... is there a way to find it via those programs? Why aren't all programs registered at once? Serious pain in the ****.
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