Things just keep getting worse and worse with my Outlook in Office for Mac 2011.  I have spent hours on the phone with Microsoft, and have re-built my identity countless times.  This has been done to address a host of issues but each time we fix one thing, something else goes wrong.  The current issues are: (1) All of my sent e-mails appear in duplicate in the Sent folder and have to be manually downloaded by opening them individually; (2) Search does not work in mail AT ALL; and (3) when I accept a meeting request, it does not go into my calendar, the request simply gets deleted.  I'm wondering if my Outlook is just hopelessly corrupted at this point.  I should perhaps mention that I use Outlook with a gmail account. 
The advice given by Microsoft does not work and is totally useless. I have been trying to run Microsoft AutoUpdate to install the automatically downloaded update to 14.2.4 for my Office for Mac on my Mac-Book Air 2011 running OS.X Mountain Lion. My Office programs latest updates are 14.2.3.
When you try to run AutoUpdate Installer it wants me to Quit Microsoft Database Daemon and SyncServices Agent so I followed the advice given on the Answers on Office for Mac pages about using Activity Monitor but when I follow the resolution using the Activity Monitor as soon as the applications are given the instruction to Quit or Force Quit they just start up again so there is no way of installing the update.

Is there any other way of switching them off, e.g. at StartUp so the Updates can be installed?

So currently I can not install any updates to the Office software including ones which involve Security issues. This is not good enough. Please advise solution?

Why have Microsoft not identified and resolved this issue already? It must affect more than just my Mac.
Hi all,

My wife and I recently purchased a MacBook Air and Office for Mac, and I'm having trouble configuring her Outlook accounts so that she can sync with her two iPhones (one for work, one for personal use). She was previously using Outlook for PC, so she has brought a lot of data to the conversion. 

I can't understand where I should put her Calendar and Note information. Here is what I can figure out after talking to her:

1. She has an account for her company that is provided via a Microsoft Exchange server. Her company sometimes posts calendar information, such as meetings and appointments, into this account for all of the employees to see.

2. She also has a large amount of old notes and appointments that she doesn't need to share with other employees,  but are quite vital to her work. 

3. There is also a large number of personal entries in Notes and Calendar that she didn't classify, and she had previously entered these (in her PC version of Outlook) on her company profile. 

So my questions are:

1. Should I continue to use JUST her MS Exchange Server account for all Calendar entries, including personal things etc, or should I put personal things into the 'On My Computer' account? When, in fact, should I use the 'On My Computer' account? It seems that many people turn this off in Preferences. 

2. She can only sync up to her work MS exchange Server via wifi when she is in her office. Will this pose a problem when working from home?

3. Will her iPhone automatically sync up to the 'On My Computer' calendar entries by default? 

Thanks very much for your help!

Regards,
ANDREW 


I have a Windows Phone 7 and have been reasonably happily syncing my calendar from my work and home PC versions of Outlook using Hotmail calendar. However I have now moved to a Mac-based office running Office for Mac. I would love to be able to sync my work calendar with my phone - in fact it's essential. Any suggestions?
We are a small nonprofit educational org and are using Office for Mac 2011.  I wanted to archive my emails from the year 2010, so I created a folder called "Older" and dragged 5,000 emails to it.  They literally disappeared.   I have checked my computer for all  ".pst" files; and I went to the  Apple "genuis bar" where a trained tech looked for these email files -- they could not be found.  Please offer guidance for finding these!

I recently purchased a MacBook Pro with Mountain Lion installed.  I added Office for Mac: 2011, Home & Business.  OS and Office fully updated.

I have an IMAP e-mail account.  Outlook is not connected to an exchange server.

There are messages not showing up in Outlook that are showing in my inbox on the server.  

Troubleshooting steps:
Used Microsoft Database Utility to rebuild my Identity.
Used Microsoft Database Utility to create a new identity.
Deleted ALL Identities and rebuilt a new one.
Configured Mail to connect to same server without issue and no missing messages.
Removed all filters.

Additional information:
Status bar indicates "All folders are up to date."
Status bar indicates "Connected to mydomain"
Enabled Schedule "Send & Receive All" and added action to Receive Mail.
When I do a "Send & Receive All" from schedules, Outlook indicates downloading 6 messages, but the server has 10 messages in the user's inbox.  She has 4 messages in Outlook.  That does total 10.





outlook upgrade

i have office for mac 2011 but without outlook i want to upgrade so i have outlook can i purchase and download outlook on its own, i need it to learn a course, 
thanks in advance cholmes 55
My iMac had a Hard Drive failure but was able to be backed up before the HD was replaced by Apple. The new HD had a complete restore done with every thing back on the new HD. When I went to open Office 2010/11  ( Outlook ) it asked me for the key to activate Office. I put in the key that came with the software disk but it says that it is the wrong key. What is going on??