I have Windows Essentials 2012 and my contacts in messenger see me as offline but we can still type to each other. When they post a comment in my messenger window it shows like an offline messege with the time above it. They are appearing online to me. This has been happening for the last few days and I have done 2 repairs trying to fix it with no luck. I am running Windows 7 if that helps. Can anyone give me any help with this?

Task Manager does 'not' say 'not responding' but the UI will only get to listing my contacts. Then it freezes.

 

Yesterday, I was setting myself as appear offline to 2 contacts, when I decided to appear offline to a whole group. After I set the group to 'appear offline' I left Windows Live Messenger alone.

 

Then this morning, I got a IM from someone (not in the group that was blocked). When I tried to open the window it was frozen, w/o me being able to read the IM.

 

I decided to 'end task' on Windows Live Messenger and re-open it.

It is always frozen after it lists my contacts.

 

I then tried messenger on a different computer. It behaves the same. I feel it has to do with the setting I made, 'appear offline' (to a whole group).

I am able to sign in to the web version, but I really would rather not.

 

The web version doesn't have the ability to set who you 'appear offline' to.

 

I was able to go into an old windows XP computer (With an older version of Windows Live Messenfer) and sign in,,,,, but that version doesn't have the appear offline option.

 

 

Please help.

 

Thanks

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So I made the switch to an @outlook.com account from within my @hotmail.com account. All my messenger contacts and groups have been moved over to the new account, however all my contacts are offline and do not show up on the messenger tab on the right side of outlook.com. I've asked a friend and although it says I am signed in on the Outlook.com site, I am not online in their messenger. How can I fix this so that I can use outlook.com to chat with my messenger contacts? Any help would be greatly appreciated, thanks!
Hi there,

I can't view or remove new contacts from my Live Messenger, I can use the 'Add a friend' dropdown on Live Messenger to add a contact, but they don't get a request to add me nor do they appear in the 'offline' area of Live Messenger. When I go to the 'Contacts'->'Delete A Contact...' menu I can see their details in there but can't delete them. When I click on their name to delete them, it just closes the 'Delete A Contact...' box and they are still there when I open it up again. If I try to add them as a contact again Live Messenger tells me I already have a contact with that email, and emails need to be unique. Users have tried to add me too, but I get no contact request through from them at all.

I have added contacts before, I currently have 4 people on my contact list, and these show as online/offline correctly, and I can chat with them. It's only new contacts this is happening with. I haven't made any major changes to my OS since I installed Live Messenger and added the original 4 contacts about 1 month ago.

Things I've tried;
  • I've tried adding the contacts through hotmail.com in my web browser, I can see the contacts in my 'contact list' in the browser but they still don't show up in my Live Messenger and not in the 'messenger' area of the browser when logged into hotmail.com.
  • I've tried uninstalling Live Messenger and re-installing it, but that didn't work.
  • I've also tried uninstalling the whole of Windows Live Essentials, and then re-installing Live messenger, but that hasn't helped either.
  • I've tried adding the users to my favourites, but they don't appear there either.
  • I've tried adding the users through hotmail.com and then deleting them there, but they still show up in my Live Messenger's 'Delete A Contact...' list and Live won't let me add them again as they already exist.
It seems a bit odd I can't delete the contacts to try adding them again. I'm using Live Messenger 2011 (Build 15.4.3555.308) on Windows 7

Any help would be appreciated!