I am very sorry, but I have to post yet another question:

in my desktop Windows Live Mail I have two accounts. I use one account for synchronising my mail with the online version of Windows Live Mail (I sign in with Windows Live ID and everything works fine). However this doesn't work for Contacts and Calendar - whatever I create locally doesn't show up when I sign in with Windows ID (I create something locally, it doesn't show up online; I create something online, it doesn't show up locally).

So this is really frustrating. I very much hope someone can help.

Thank you.

I tried creating a csv from gmail. Imported it.  My desktop version of outlook says I have all contacts BUT half of them are blank - no name, no information... nothing.

My online version of outlook (which is the one I'm hoping to use) doesn't show any of these contacts.

Thoughts?
I tried creating a csv from gmail. Imported it.  My desktop version of outlook says I have all contacts BUT half of them are blank - no name, no information... nothing.

My online version of outlook (which is the one I'm hoping to use) doesn't show any of these contacts.

Thoughts?

SkyDrive syncing problems ALL FIXED!

 

 

SkyDrive is working! Like many of you I had problems syncing SkyDrive in Windows 8.1. I liked the idea of SkyDrive being my main file system as long as it also gave me the ability to keep my files on my PC. It does with the “Make available offline” option.

 

What I did to fix SkyDrive were a couple of things.

  • 1. I checked the SkyDrive sync engine host in task manager to see that it was working. It was.
  • 2. I looked for a blue overlay on the folder that was trying to sync and did not see it.
  • 3. I right clicked on the folder that was trying to sync and then clicked “view problems”


This step was the most helpful step. It showed me sub folders that had stopped the sync process. Folders like “my pictures” that was still in the online version of SkyDrive but NOT in the “my document” folder in Explorer Windows 8.1. Every time I looked at the online version I was using the SkyDrive metro app. What I was actually doing was manually syncing the folders with what was in SkyDrive online and what I saw in SkyDrive in Explorer. Since the online version of “My pictures” was empty, I deleted it. Now the online list matched the Explorer list. In both online and in Explorer I did not have a folder called “My Pictures” Now it is time to repeat step 3 to find another bogus folder.

 

In-between each deletion of a folder to match the online list and the Explorer list, I checked the sync engine. I also rebooted a number of times just to make sure everything was updating and the sync engine was picking up the changes. After each deletion I would go back to step 3 to see what folder was stopping the sync process. After a couple of rounds of this, sync started working great.

What started the problem for me was a renaming of my two major folders. “Paul word documents” and “Paul publisher documents”. ALL of my documents are stored in these two folders. They were not uploaded once I renamed the folder to “A Paul word documents”. That put it at the top of my list for easier access.

Just to make sure that sync was working I moved my two “A” folders out of SkyDrive to my desktop. Rebooted and then moved them back onto SkyDrive. The sync process worked like a charm. I saw the SkyDrive sync engine working. I saw a blue overlay on the folder meaning it was syncing. I looked at SkyDrive online through the Metro App and saw the "document" folder being populated with my “A” folders. I even created this document and put it in a new folder in Explorer. Within moments it appeared online with SkyDrive metro. It did take hours for the Sync to complete. My “A” folders are huge but I still have only used half of my 7 gig storage.

 

Try that right click, view problems to fix your SkyDrive. I am very pleased with SkyDrive again. I have been a user of SkyDrive for a long time.

 

   

 

Hi 

I have a problem I have recently got office 365 home premium online I have installed it and have gone into outlook to add a email account it is the email address that is used on my web site so it is an account that outlook will configure automatically the problem i am having is to start with iI could receive emails but not send them had a play arround not knowing what i am doing im a chef not an IT wis but anyway the out come is i now cant receive or send emails and i keep getting message come up saying outlook cannot connect to the server. verify that your computer is connected to the network. well im connected to the network well I must be im able to type this question pleeeeeeeeeeeeease heeeeeeeeeeeeelp 
I've had a SkyDrive account for quite some time, working fine.

Lately, updates/changes never sync.

I've tried all the troubleshooting tips I can find - nothing helps.

I have my Drive shared online with 2 research partners. When I add a new folder or a new document or just move a document from one folder to another, the online version never changes.

I see the "looking for changes" 99% of the time, but nothing ever happens - days later and still nothing has changed. Occasionally I see the "up-to-date" message and get excited, but no joy - still nothing has changed/updated.

I've removed everything from the SkyDrive TWICE, with re-installs and re-boots - still nothing.

Please - I need this to work simply, easily, properly.
Hello, I just bought a download product of Office for Mac University 2011 yesterday which includes Word, Excel, Power point and Outlook. All program except outlook are installed perfectly. But when i opened my Outlook, it says that "This identity can not be opened with tho aversion of outlook". I remember that one day before i purchased the office for mac university product from the website, i had download the free trial product for outlook that will last for a month. Does this problem occurred because the free trial product of outlook is still on my macbook? because i already throwed the stuff (outlook free trial) to the trash icon. 

But when i see the product identification number of my outlook, it is the same number with the word,excel and also powerpoint. 

Does anybody know how to solve this? because i can not find the email address for online support for office for Mac. Thank you in advance for your help..

Sincerely,
Agnes