I have a HOTMAIL account and EVERY time I try to send an email a window pops up saying: A WEB SITE WANTS TO OPEN WEB CONTENT USING

02. November 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , , , , ,

THIS WEB PROGRAM ON YOUR COMPUTER.   That statment is in yellow, then in the main content of the message it says: the program will open outside of protective mode.  Internet Explorer's PROTECTED MODE helps to protect your computer.  If you do not trust this program, do not open the program.

NAME:  Silverlight.Configuration.exe

PUBLISHER:  Microsoft Corporation

 

then it asks if I want to allow or not allow - except my screen is COMPLETELY frozen.  I can't delete, check the allow or do not allow, nothing.  I have to shut my computer down to get out of the hotmail system.  Do I have some kind of virus?  What can I do to get this fixed?  Any help will be greatly appreciated.