How do I rank the contacts list in surname -alphabetical order. The automatic arrangement sorts on first letter- first name.

I have entered a group of names on the contact listing .They appear to 'sort' on the first letter of the first name. (cCritian names). I want to change this to alphabetical order of surnames.

 

How please?

In Windows Live Mail, I had several folders the names of which were displayed in a list at the bottom of the left hand side of the screen.  They were for emails concerning such as Electricity, Insurances, Mail Order, etc.  that I needed to keep.  They have now all disappeared.  Can anyone please help me recover them?
I can't seem to drag and drop folders in a specific order, they only sort alphabetically.  Is there a way to arrange them in another order?  Seems like this would be a pretty basic feature.
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My husband went online and tried to get into Hotmail.  Microsoft required the name and password which he was unable to remember.  We requested a new password and the form came up asking questions he could not answer.   How does he get a new password without going through all those questions?
Alphabetical order last name first for contacts
When I receive an email with attachment the attachment is not revealed, that is I can't see it in order to open it.
To put address of contacts with last name first in alphabetic order

My deleted items folder randomly disappears from my Outlook 2011. In order to get it back, I must close and restart Outlook. Any thoughts on how I  can prevent this from happening? Thanks!

 

- Philippe