Push Hotmail on iPhone constantly checking, draining battery…

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Original post was answered, then closed.  I too have the same issue - on now two iPhones.  My wife's phone has been doing it since the 5 was released (removing outlook email fixes it, but she can't live without it) while our other 2 phones worked fine.  However, my phone has started behaving the same way:  more than 10% drop per hour... much more!  Where just last month I would see a total battery loss of 20-25% for a full day's use (probably 16 hours unplugged) I'm now experiencing a complete drain to the point of shut off in 5 or 6 hours.  Again, like my wife's, if I remove the Outlook email, the problem disappears.

 

Setting it to sync via "pull" is not a solution... it's a workaround.  I held out for iOS7 to see if it cured the problem, but it has not.  Two phones, one on iOS7 the other on iOS 6.1.4 have the same problem - with the MSN mail.  Below is the original post that I found from MelHos from this past January.  The resolution was some confuguration changes to the account, and that seemed to resolve the issue.

 

Can I request the same be made to the following?

*** Email address is removed for privacy ***

*** Email address is removed for privacy ***

and, to be safe,

*** Email address is removed for privacy ***

 

Thank you,

 

Sky Wolf

 

 

ORIGINAL POST:

MelHos asked on January 27, 2013

 

Push Hotmail on iPhone constantly checking, draining battery

Hello

 

I think this is a strange one. When I configure my hotmail account in my iPhone 5 (via Hotmail or Exchange), if it is set to Push, the battery drains very, very quickly (10%+ per hour). My husband has an identical phone and his hotmail works fine with push. In addition, when my husband configures his hotmail account on my phone with push, everything is ok too. So this is down to my individual hotmail account and only when using it in push mode. Fetch mode is ok. The apple store guy suggested that the phone appears to be constantly checking for mails instead of just periodically. They have also replaced the phone twice (before the troubleshooting was so precise), so it is not the phone.

 

Wondering if anyone has any thoughts? I do not know how this all works, but is there some kind of flag that is stuck in an on position for my account telling my phone that there is some mail to check for?? No idea.

 

Any help would be appreciated.

 

Thanks!

 

Mel

 

To unsubscribe it says to click on original post. There is nothing there to click on

17. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
I want to unsubscribe from gettings replies to a thread.  The instructions say to click "here" to get to original post, then click on the post.  Where??? I have clicked everywhere and nothing happens.   And then  stop emails.  This is not happening!  I hate to write this because I will only get more emails!

Domain name still shows Pending Changes

20. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Hi there,

This is an updated post regarding issues I have been facing from my original post: http://answers.microsoft.com/  ; for which I still do not have a solution.

My issue is:

At first, I was unable to register my domain, due to the "protected word" issue. However, after posting this issue, support was able to unblock this domain.  My domain is www.primainternational.in

After registering the domain in the Windows Live Admin Center, I received the MX and TXT records which I updated with my domain registrar. After updating those records with my registrar, the status of my domain on Windows Live Domain Site maintained "Pending Changes". I left it for a few hours to a few days trying several times, hoping for the DNS changes to propogate through the internet, however the status still showed Pending Changes. Please note that it has been over a two months since this issue. The support personnel on my original post referred me to THIS link, which I steps I have already followed, and could confirm that I had correctly setup my DNS settings. Apparently my issue was then escalated to a support specialist, however I was asked to contact my registrar for properly solving this issue. Not to mention that each time I was asked to remove my existing MX records to replace with the pamx1.... records, I was left without my current emails.

I have also tried setting up a completely new Microsoft account. I removed all other records from my registrar, however the status with the new account is also showing Pending Changes. As stated by other users facing the same issue as me, it seems that "they did NOT unblock our custom domains correctly OR  they don't seem to have a handle on allowing once stuck custom domains to be configured cleanly." Many other users who faced the same protected word issue are unable to prove ownership of the domain with the correct MX records. 

I am confident that my DNS settings are set up correctly. Could someone from support please help of this issue?

Regards,
Preet

where do you find “you have a private reply” to reply to with facts concerning my original post?

22. June 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
 got a introductory reply to my post of today which directs me to go to my post to find a link for " you have a private reply" where I can provide info to narrow my original post ..... so where is this "private reply" link found? don't see it anywhere by my original post!!!!

I’m unable to sign in to my account

16. March 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Original post: SIGN IN

 

After the problems that could occur following the press-release from Hotmail it is still impossible for me to sign in to my hotmail. Far from being  able to read my mails or send one, How can I get in touch with Hotmail itself which finally is responsible for this mess, caused by overheated devices as they mentionned themselves in the press. There;s nowhere an address  to be found of these people. Please let me know something at *** Email address is removed for privacy ***