Is there a way to re-gain access to an outlook email address you have had for 10+ years when all the security features on the account have been altered by someone else? I have tried the reset password link several times and have gotten the message that Microsoft was not able to verify my identity so I don't know what to do next but need my account restored as it is linked to my work email.  

Hello Vincenzo... I had hotmail, under msn as my browser, but as everyone knows, msn is switching most people to Outlook, like me, and now I can't open my Outlook emails, consequently I had to open a Google account to look at my outlook email.

From what I heard the msn browser address is causing the problem? I really liked the msn home page with all the great info. so... if I un-install ie8 (32bit) and re-install it, would that solve my msn email problem? Possibly my msn email would now have a different address, which would solve my concern... Any solution you can provide would be greatly appreciated. I have XP... Manny

 

Split from:

http://answers.microsoft.com/en-us/ie/forum/ie8-windows_other/how-do-i-uninstall-and-reinstall-ie8/6ca5ef39-3a6c-4af8-a9f9-5bb821027772

 

Moved from Internet Explorer

 

I am trying to access my email account on Outlook/hotmail on my MacBook Air. While I can enter other Outlook email accounts, I cannot access my own. Also I can access my account on my spouse's PC. This suggests there is a very specific issues access my account on my mac only. 

I can access my MSN account ... but lose the Outlook email account after a couple of seconds on my mac. 

Since switching from Windows XP with OUTLOOK email to Windows 7 with Windows Live Mail under Windows Live Essentials 2011, I to have experienced this error message and lock up problem.  My wife and I have two separate profiles and two separate email accounts all coming from the same POP server.  Both of us have experienced this problem in our email, me twice, her once so far.  working with Dell support on our new computer, we finally determined that the problems were caused by corrupted emails. Once in the outbox, and another in the inbox.  We were unable to open, respond to, or delete emails once the account locked up.  I was able to clear the problem once by selecting every email that had the error message at the same time and deleting all at once.  The other time, Dell was able to finally solve the lockup but I can't tell you exactly how they did it. 

 

 I'm concerned that this problem has occurred three times.  Additionally, since switching to Windows Live Mail I continually get duplicate emails about 90 percent of the time from random senders.  My wife has experienced this problem once or twice also.  I'm trying to solve both these problems with this new mail setup.

 

 

Split from an old thread   

 

I am again having trouble signing up multiple email accounts in a day for my classes at a senior citizens center.  We teach our students how to sign up and use an outlook email account.  Since I have 24 students a day the daily limit is too small. In the past a microsoft representative added the IP range that I had provided to their white list permanently and it worked great.  We have changed our Internet service so that is probably why we are having problems.  I have tried to email using the addresses from the last time I had this problem and tried calling for support.  I was told to use this site.  Hope this work.

hey , could you please help me . i dont know why i cant login my hotmail and outlook email. it asked me to verifying and recover my account. but it not working. i dont know why. it was saying someone else may using my account. i m really worry now. do u know what could i do ?

 

Original title: unable login n verifying or recover my account

...but keeps telling me to fill out a report. i have filled out 2 already, and i still cannot get back into my acct. i created my hotmail acct years ago, and for some reason, the security question isn't accepting my CORRECT ANSWER. your stupid program keeps telling me to fill out another request to get my acct back. i can log in, obviously, because it has the drop-down menu on the right to LOG BACK OUT. but, the message i get upon entering is "someone else may be using your acct". if i am able to LOG IN, then i don't think someone else is USING MY ACCT at the moment.

 

why ISN'T there a phone number contact for your NEW OUTLOOK EMAIL SERVICE? i'd much rather speak to a human being, than some pre-programmed machine. i'm not getting anywhere with it.

For about a week or so now, our email has not been working. Emails we are sending are not getting to their destination, and emails that other are sending to us are not making it as well. This is a business email so it is very important for this email to be working. Also, every time we send an attachment- it takes way too long to attach. We have had problems ever since hotmail switched over to outlook. Tried to look for a number to contact someone, and of course it can not be found. Can anyone help?

Thanks