Outlook 2013 error “Too many devices syncing with this account”

07. February 2014 · Write a comment · Categories: Uncategorized · Tags: , , ,

These threads are all locked from what I can see, so I'm starting my own.


I have a Windows 8 Phone, a Windows 8.1 Desktop, a Windows 8.1 Laptop, a Surface RT and a Surface Pro.


My Outlook 2013 is reporting I have too many devices.  I've gone to the KB article http://support.microsoft.com/kb/2802703/en-us and I've filled out the form a couple of times, but no 24 hour reply (I just filled it out again).  Yes, I understand about spam filtering and junk folder.


I do not have an excessive amount of folders.


I'm syncing all my Hotmail on my desktop and my laptop.  I'm only syncing a few days on the other devices.


I've removed my outlook 2013 account from my desktop and my laptop.  Please reset my sync device count.


It's sad that this is an issue without better support.  If we can only sync x number of devices, then don't let x+1 connect.  Give us the ability to see how many devices we have (we used to be able to see individual trusted devices, but now it's hidden and your only option is to delete all of them and start from scratch.  That's ridiculous.  Bring back the device by device management of 2010-2011 that Hotmail used to support.


Please reset the number of devices on my outlook sync.  My email is @live.com domain if that helps.


Thank you.

Outlook Sync

09. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Not sure where to make a suggestion, so I thought I would express my thoughts about syncing Outlook from a Desktop to the Surface 2 Pro.  It's amazing this day and time to have one of the largest, if not the largest, software company not to have the capability to have their products sync.  When I say sync, I mean completely sync...all fields!  To have EAS and/or Outlook.com that only syncs partial data is not acceptable.  Nor is the lack to sync Distribution List (or whatever they are on 2013), Contact images, CATEGORIES, etc.

 

Very, very disappointed.  All the competitors are able to sync.  I presume Microsoft placed all their resources in the Surface and decided the rest of the package will come a year or so later.  A "We'll let them scream" attitude!  I moved away from Microsoft until the Surface came out and have tried to migrate back to Microsoft, but they make it hard for a customer to wrap their arms around the company when they do everything half way.  When you go to market, go with a COMPLETE PACKAGE!

Workaround for Outlook sync contacts w Address Book (Snow Leopard)

20. November 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , ,
I just want to send this out there while it's fresh in my mind in case it can help anyone else. I'm in OS 10.6.8. Like so many others, I've had nothing but trouble with Outlook 2011, including not being able to sync contacts, calendars, etc, OR syncs that scaterred the data so wild and crazy as to be useless, forced to restore to pre-sync.

Following various how-tos at more than one Mac or Office forum, still unable to sync. Tried various import/export scenarios--file types just not swappable. Dumped Application Support Sync and Microsoft files as directed, which after Restart did fill in the totally blank Sync Services pref in Outlook, but setting contacts to sync w Add Book still didn't work. In other threads tried various Sync Services instructions, finally resetting at the Terminal level. All no-go. It's now four hours later...

In desperation I again exported contacts from Outlook, choosing the .txt format (tab-delimited text file). I know Address Book can't read this, so I right-clicked the .txt file to Open with..Excel. When the Excel doc opened I clearly saw a few anomalies, but mostly it looked more or less correct--Last Names in Last Name column, etc. From inside Excel, I used Save As... and chose as the format type: Windows Comma Separated (.csv), which created a second file as the csv file type I know Address Book can read. Then I imported from Address Book.

And it worked. I will have to do some manual cleanup--deleting some totally blank cards and fixing some cards where data found its way to a wrong field, but it's far better than reentering hundreds of contacts one by one.

Before doing this I backed up my Library>Application Support>Microsoft and SyncServices files and Documents>Microsft User Files, which I'd advise anybody do when troubleshooting anything.

Hope this might help somebody. 

Duplicate iCal Entries after Outlook sync

19. November 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , ,
Hi there,

I am having a lot of trouble with iCal.

I have Microsoft Office for Mac 2011 and ipad2. 

I have a lot of calendar entries in Outlook which I like to see them in iPad. After turning on the sync services, I found that there are duplicate entries in iCal.   The duplicate entries only exist for those "all-day event" but no others.

As I have used Calendar since 1998 so there are probably hundred of those duplicates over the time. I just bite the bullet by deleting duplicate entries in the hard way. week by week and entry by entry. Unfortunately, iCal is taking like 30 seconds to delete two or three entries. So this is not working for me as I do not like to spend days in deleting all those duplicate entries.

I delete all iCal entries, clear the plist file, cache, etc and re-sync again. And duplicate entries come again.  

Are there ways to avoid duplicate entries after Outlook sync?

Please help.

Many thanks,
Samuel




Outlook sync question – keep existing local contacts and calender

11. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , ,
Hello Community.

I have a big problem with outlook for mac and the company exchange. My Mac crashed and i got a new Identity file generated - happens sometimes but it was never a problem. After i checked the new identy my outlook was completly empty! i have my old mails (not the ones from the last days) and i have NO appointments for 2012 - i have about 20 appointments next week and i dont know where to go. Thats a big problem. Now i manually copied a old backup of my identy file but when i go online my whole outlook synchronieses and everything is gone away again.

I have no Contacts and no Calender settings. What can i do to keep the old stuff? When i make a OLM File outlook crashes during the export. Is there any option to say "keep existing calender/contacts with next sync" and dont erase everything which is local? Please help!

Thanks!
Michael