Outlook 2011 & Exchange: Duplicate Email, Synchronization Problems

29. May 2014 · Write a comment · Categories: Outlook for Mac · Tags: , ,

We have hosted Exchange email and find that Outlook 2011 (for Mac) has numerous synchronization issues including;

1. Multiple copies of a single email/contact all with the same details (date/time stamp) -- have seen 2-6 copies 

  -Took a 6GB email account to close to 20GB

2. Hundreds of Email read and filed into folders never synchronized with Exchange

  -Evidenced in OWA, a Windows computer with Outlook, and a new identity created in Outlook 2011

3. Old meeting requests/remidners intermittently pop-up 

4. Recurring pin wheel and delayed email

5. Sync errors (Outlook 2011)

Any real fix or solution?

Web search suggests that Apple points to Microsoft and Microsoft seems to point to Apple.  Meanwhile, some company employees have set aside thier Mac rather than dealing with the headaches. (Score for Windows)

Scouring the web, we've implemented some best practices found here http://www.valiant-ny.com/2012/10/outlook-2011-for-mac-and-exchange-sync-issues/

We've implemented Best Practices Such As:

 Keep account under 3GB
 Keep Inbox and Sent folders under 4000 items
 Utilize folders and place under main account – not Inbox
 Perform major email moves on Outlook Web Access (web mail) Perform major email moves one process at a time allowing synchronization time
 Archive using Outlook for Windows and import into Outlook for Mac
 Keep archive files limited to 2GB maximum
 Set Outlook to download headers only unless offline access is needed
 Exit Outlook cleanly versus minimizing and allowing the computer to sleep/hibernate

Thanks 

Outlook 2011 duplicate synchonization exchange

29. May 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,

We have hosted Exchange email and find that Outlook 2011 (for Mac) has numerous synchronization issues including;

1. Multiple copies of a single email/contact all with the same details (date/time stamp) -- have seen 2-6 copies 

  -Took a 6GB email account to close to 20GB

2. Hundreds of Email read and filed into folders never synchronized with Exchange

  -Evidenced in OWA, a Windows computer with Outlook, and a new identity created in Outlook 2011

3. Old meeting requests/remidners intermittently pop-up 

4. Recurring pin wheel and delayed email

5. Sync errors (Outlook 2011)

Any real fix or solution?

Web search suggests that Apple points to Microsoft and Microsoft seems to point to Apple.  Meanwhile, some company employees have set aside thier Mac rather than dealing with the headaches. (Score for Windows)

Scouring the web, we've implemented some best practices found here http://www.valiant-ny.com/2012/10/outlook-2011-for-mac-and-exchange-sync-issues/

We've implemented Best Practices Such As:

 Keep account under 3GB
 Keep Inbox and Sent folders under 4000 items
 Utilize folders and place under main account – not Inbox
 Perform major email moves on Outlook Web Access (web mail) Perform major email moves one process at a time allowing synchronization time
 Archive using Outlook for Windows and import into Outlook for Mac
 Keep archive files limited to 2GB maximum
 Set Outlook to download headers only unless offline access is needed
 Exit Outlook cleanly versus minimizing and allowing the computer to sleep/hibernate

Thanks 

Outlook for Mac 2011 Search Issues

04. April 2014 · Write a comment · Categories: Outlook for Mac · Tags: ,
I have a client who is using Exchange 2007 at their site and connecting with Outlook for Mac.  When they search for a specific string in the inbox not all messages are displayed.  Once we click "all items" the other messages appear then disappear to never be seen again.  All the messages remain in the user mailbox and are accessible through Outlook Web Access or BES (on his blackberry device) but Outlook for Mac never shows them again in search.  Any ideas?

Outlook 2010 – Lost folder content

12. November 2013 · Write a comment · Categories: Uncategorized · Tags: ,
In order to tidy up my Microsoft Exchange 2007 Outlook Web Access inbox:

  1. I connected the account to my Outlook 2010.
  2. In Outlook 2010, I created a folder called 2012 Inbox.
  3. Using Outlook 2010, I moved last year's received emails from my Inbox to my 2012 Inbox.

The resulting problem:

  • In my Outlook 2010, my 2012 Inbox is empty and I cannot find the emails from 2012 in my regular Inbox either.
  • In my Microsoft Exchange 2007 Outlook Web Access, my 2012 Inbox is also empty and I cannot find the emails from 2012 in my regular Inbox either.
  • I don't think that the emails have been purged because my Microsoft Exchange 2007 Outlook Web Access account still shows a message - "1.96 GB of mailbox space used."

Where are my 2012 emails?

Outlook Web Access

05. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
I am able to log into Outlook Web Access, read my emails, but when I click "reply," to an email, I get  a screen that says, "Internet Explorer has stopped working. a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."  I have not changed anything on my computer but have accepted all Microsoft updaes. I am running Vista. Outlook was working fine until about a week ago and then I started receiving these warnings when I tried to answer emails.  I do not have this problem with my Outlook account only the web version. How do I resolve this issue? Thank-you, Baker House

outlook web access not fully loading onto my new Dell

04. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , ,

Using the correct address'/password etc Microsoft web access appears to part load ie I can see the screen layout but its frozen and unworkable. Additionally it saying "loading" on the screen but nothing happens???

 

My computer is a brand new Dell LattitudeE6330 with windows 7 pro

 

What has gone wrong?

outlook web access not fully loading onto my new Dell

04. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , ,

Using the correct address'/password etc Microsoft web access appears to part load ie I can see the screen layout but its frozen and unworkable. Additionally it saying "loading" on the screen but nothing happens???

 

My computer is a brand new Dell LattitudeE6330 with windows 7 pro

 

What has gone wrong?

Copy a recipient list from Outlook 2011 into an Outlook Web Access (OWA) Group

23. September 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
Contacts in Outlook Web Access used to give you the option of dragging recipients from a folder containing contacts synchronized from Outlook 2011 to the Exchange (Office 365) server. This worked in Sarfari and other browsers. Now there appears to be no way to create a contact in OWA (Office 365) in browsers other than Microsoft Internet Explorer except to type or paste a name or part of a name and either add the address manually, or find an individual match for one name in the cloud address list. Is there any way to add multiple recipients to groups in OWA for Office 365 if you aren't using Microsoft Internet Explorer to display OWA?

email signature 403 access denied forbidden

15. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hi,

Please can anyone tell me what is the solution. I've been trying to modify my email signature but it is just impossible. I've tried different computers, different explorers, different microsoft version... But impossible to modify my email signature (outlook web access, which before was hotmail). I always get the same error : 403 access denied forbidden.......

Please, any solution ?

Thank you

Emails reappear after they have been deleted (Outlook 2011 with an Exchange mailbox)

03. September 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
If I delete emails in the inbox, these deleted emails will reappear during the next sync with the exchange server. I deleted the emails via Outlook Web Access --> Then they are gone. If I delete another item in the Outlook 2011 client they reappear again.

System: actual MacBook Air 13''
Software: Mac OS Mountain Lion with Outlook 2011, Exchange 2010
Network: Company LAN




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