why is my outlook.com account closed?

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
I received this message when trying to login to my outlook web email on Monday: “Your account has been closed. It looks like the Terms of Use may have been violated. To have our support team look into this, please click the support link below.”  I have no idea why this would have occured unless it is related to my account being hacked a couple weeks ago. I been trying for three days to get someone to help fix this.  I submitted a support ticket and got this message in return:

Subject: RE: SRX1214763318ID - Windows Live Hotmail 

Hello,
We have received a recent request to reactivate your account, however, when we checked we noticed that your account was already active.  Due to the account not being blocked we are closing this case as resolved.  If you need help with Outlook.com or other Microsoft products please visit http://answers.microsoft.com/en-us .

Sincerely,
Chenee
Online Safety Team


But I still cannot access my email and get the same message when I try, and I cannot get anyone at Microsoft to respond to me.  Is there anyone at Microsoft who has any interest in helping me?  This has screwed up the past three days considerably.  Since I cannot access outlook email, if anyone will help me the email address is *** Email address is removed for privacy ***

Not premitted to relay error

04. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:

I get this error returned 'sometimes' when sending email from my outlook web email to my friend's outlook web email.  I only get this sometimes though. What can be done about it? My friend is worried she is missing a bunch of emails from people if other people are getting this also.

 

Thanks

 

 

Error is

 

Reporting-MTA: dns;snt0-omc4-s17.snt0.hotmail.com
Received-From-MTA: dns;SNT148-W41
Arrival-Date: Fri, 2 Aug 2013 15:17:40 -0700

Final-Recipient: rfc822;*** Email address is removed for privacy ***
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550-(snt0-omc4-s17.snt0.hotmail.com) [65.55.90.220]:19503 is currently not
550 permitted to relay through this server.

 

Cannot send emails. It bounces back with error

04. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:

I get this error returned 'sometimes' when sending email from my outlook web email to my friend's outlook web email.  I only get this sometimes though. What can be done about it? My friend is worried she is missing a bunch of emails from people if other people are getting this also.

 

Thanks

 

 

Error is

 

Reporting-MTA: dns;snt0-omc4-s17.snt0.hotmail.com
Received-From-MTA: dns;SNT148-W41
Arrival-Date: Fri, 2 Aug 2013 15:17:40 -0700

Final-Recipient: rfc822;*** Email address is removed for privacy ***
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550-(snt0-omc4-s17.snt0.hotmail.com) [65.55.90.220]:19503 is currently not
550 permitted to relay through this server.

 

 

Original Title: Not premitted to relay error